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Selling on eBay


Welcome to the Selling on eBay Answer Centre


This forum is for eBay members to learn more about Selling strategies and policies.

These are Member-to-Member Question & Answer Boards where members ask advice from other members or help others by providing answers to their questions.

Anyone can read and browse the Answer Centre but if you wish to post a question or answer, you must be an eBay registered user and signed in. If you are not yet an eBay registered user, please register here first - it's fast and free! Prior to posting, please read and familiarise yourself with the eBay Answer Centre FAQ and the eBay Board Usage Policies.

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byrdev
The author of this question has not yet selected an answer as having resolved the question.

how do i delete an item i am selling

I have somehow managed to list my item twice and i need to delete one of them..How ??
1 Answer No Comments 29 Views
banksia58
The author of this question has not yet selected an answer as having resolved the question.

customer keeps buying and keeps buying and keeps buying!

Hi,i have a customer who has used Buy It NOW to purchase multiple items of me,they are all $1.95 ea and all the same product,They purchased 3 of the same item a couple of days ago then they got another 3 a minute later and so i sent them an invoice.the next morning this person got another 3 items... more…
1 Answer 2 Comments 79 Views
09annieb
The author of this question has indicated that a satisfactory answer has been provided.

Trying to link 2 accounts together

I wish to link 2 accounts together but it says my user name is correct and my postcode is correct but the phone number is incorrect................where is my phone number listed on ebay cos I cant find it to check.   09annieb
2 Answers No Comments 39 Views
cosikelly
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concert tickets

I am selling tickets and the end date is 2 days away..bidding has started but someone has emailed me and wants to buy the tickets now..do I have to sell them or do i let the auction run its course..  
1 Answer 1 Comment 63 Views
karrabees
The author of this question has not yet selected an answer as having resolved the question.

selling

I currently have some items for sale and wish to list some more but for some reason when I try to list any items it just goes back to my log in page, I reenter the details and it goes back to to the log on page, so I can't list items to sell.  (I am not at my limit).  Is anyone else having this... more…
3 Answers 1 Comment 64 Views
jhmccall
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Closing a transaction

I am finally closing off on an unpaid item dispute but at the very last stage when ebay asks me have I received payment I am unable to click on the "no".    Only the "yes"  is able to be clicked.      Is this likely to be a problem more with my computer?   Everything else is correct and I have... more…
7 Answers 1 Comment 123 Views
lolyttedesigns101
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Can you create coupon codes with an ebay store?

If you have an ebay store is it possible to create a coupon code such as 20% off rather than just a sale, so that only selected customers can recieve an item on sale? e.g. if they buy something, give a coupon in the mail with their package?
3 Answers No Comments 49 Views
123_baulch
The author of this question has not yet selected an answer as having resolved the question.

Features Store Templates?

Hello, I have just upgraded to a Featured Store. Can I choose a template for my background on my listings for free with this store? If so, can somebody please tell me how. I cannot find it in "Manage my Store". Thank you
6 Answers 1 Comment 81 Views
vopo_kudam
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"False" Negative FB

I have recently received "negative" FB from a Buyer, but the comments imply that the Buyer has pushed the wrong button. There is no question the item arrived, or any other issue _ the Byer refers to the transaction positively ! . I realise it is a little more *difficult* to give NFB ( I presume to... more…
3 Answers 1 Comment 89 Views
cutipize
The author of this question has not yet selected an answer as having resolved the question.

Feedback shows price for a cancelled best offer, item still for sale

I had an ebayer offer $50 for a $70 item and I accepted the offer. The buyer emailed saying he'd changed his mind. He then left feedback. The problem is, the feedback now shows the $50 price and the item is still for sale for $70 Buy It Now or best offer. How do I hide the price in the feedback?... more…
2 Answers No Comments 87 Views
aceau
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refunds and feedback

If i give full refund including postage both ways can buyer still leave negative feedback?
4 Answers No Comments 136 Views
shirley2492101
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Postage

When I sell an item, I want to be able to say that I will send an invoice with the postage costs after item has been sold.  Unfortunately I don't have the time to go down to the PO and pack and weigh the item (the big items that is).  I have tried doing this, then the item doesn't sell.  What... more…
8 Answers No Comments 147 Views
best_value_2008
The author of this question has not yet selected an answer as having resolved the question.

fees

I'm new.  How much will it cost to sell a $50.00 item?
3 Answers 2 Comments 97 Views
petit.bouton
The author of this question has not yet selected an answer as having resolved the question.

Do I need to have Quantity Sold displaying on my listing?

Hi, I have listed a product that has size variations and it appears that I must list quantity available under each size.  Must I do that as it makes it look like there are heaps and it also affects the number of different items I can list? Also next to the quantity available in the listing it has... more…
2 Answers 3 Comments 94 Views
tracey8113
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Payment

Hi I sold an item on ebay but the person has paid yet.  I sold it on 29 April and then forward and invoice 2 days later, the person replied saying they would put a bank deposit in the next few days, it's now 17 May and nothing.  They have 100% feedback so negative feedback would be unwanted - what... more…
3 Answers No Comments 115 Views
mojoma2011
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Fake item????

I recently sold  (what I thought was) a Louis Vuitton handbag and wallet. The buyer contacted me saying it was fake. I apologised and refunded her immediately including the postage. She says it will be posted back to me when I pay the return postage costs. Is this correct. Can anybody clarify what... more…
8 Answers 10 Comments 236 Views
11lindar
The author of this question has not yet selected an answer as having resolved the question.

Leaving negative feedback

I am constantly being reminded to leave feedback on customers who have not paid for their items, but I am am not able to leave negative feedback. We are told to be honest & that feedback is how to rate a member but in this case it doesn't seem to apply.
3 Answers 1 Comment 127 Views
03*lane
The author of this question has indicated that a satisfactory answer has been provided.

selling a mobile phone

wanting to sell a phone on ebay but unsure of what the selling fee actually is,price is $380.00 so how much does this cost me to sell.
3 Answers No Comments 101 Views
tiana05storm
The author of this question has not yet selected an answer as having resolved the question.

changing online auction

Hi, Just wondering if I have an item listed in online auction only, and a buyer wants to offer a 'buy it now' price before the auction has ended, am I allowed to do this?
1 Answer No Comments 81 Views
tyres4u2012
The author of this question has not yet selected an answer as having resolved the question.

How long does it take to relieve a payment via Paypal?

Apparently one of my buyers have paid but I have not yet received the payment yet on my paypal account.
1 Answer No Comments 64 Views
pancaket52
The author of this question has not yet selected an answer as having resolved the question.

Reversal of Funds - Paypal

Hi - I received a notice of Reversal  of Funds from Paypal on behalf of the Customers Bank requiring Proof of Delivery.   Contacted the Customer,  (who had just received the parcel) who was extremely apologetic and also a bit freaked out because she had another Seller who'd had the same... more…
2 Answers 2 Comments 122 Views
tinal2006
The author of this question has not yet selected an answer as having resolved the question.

clothing item posted was good cond but buyer now says it has tears

Hi - continued from my question on 10 May   10 May "I've just sold a leather skirt. it was brand new still with tags. it was in great condition as it has sat in a plastic bag since i bought it (never worn), and i checked it over before listing it.   The buyer has rec'd it and now... more…
2 Answers 1 Comment 119 Views
bobwater10
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sold item

i sold an item which was paid for and gave them ten days eo pick up the item from end of auction it is now twenty days with no responce to my messages what should be done in this case
2 Answers No Comments 89 Views
sarahs_bits
The author of this question has not yet selected an answer as having resolved the question.

Saved Sellers

Is there anyway as a Seller, you can find out how many people have saved you as a favourite seller (not subscribed) or is it kept hidden? (Not looking for names, just numbers of people who have saved you).   Thanks!
2 Answers No Comments 77 Views
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