Skip to main content
eBay

Site Issues


Welcome to the Technical Site Issues Answer Centre!


The place to find out more about the hardware and software that is used to trade on eBay.

These are Member-to-Member Question & Answer Boards where members ask advice from other members or help others by providing answers to their questions.

Anyone can read and browse the Answer Centre but if you wish to post a question or answer, you must be an eBay registered user and signed in. If you are not yet an eBay registered user, please register here first - it's fast and free! Prior to posting, please read and familiarise yourself with the eBay Answer Centre FAQ and the eBay Board Usage Policies.

Please enter a question before searching.
Type your question below to see if a similar question gives you an answer.
Or go directly to post a New Question.
Look in:
Similar Questions
tip text goes in here!
Cancel
Share your knowledge with other users...

Publish your advice.
Subscribe to my question: notify me of answers or comments.
Important: If your question is answered to your satisfaction, please let others know by clicking the "Yes" button next to "Does this reply answer your question?"
 
The help content goes in here!
Sort By:
Page: 1 of 16
 
gazziebordo
The author of this question has not yet selected an answer as having resolved the question.

how does one register a complaint to ebay?
I have been trying for weeks & just get sent around circles.
I purchased & paid for, thru paypal

I bought & paid for an item on the 24/3/13 & still haven't received it. I have been trying for weeks to lodge a complaint & so far all I have received is a nasty email from ebay saying I posted the complaint in the wrong place so how does one actually lodge a complaint with ebay that... more…
1 Answer No Comments 8 Views
mish111998
The author of this question has not yet selected an answer as having resolved the question.

Hello all... OMNITURE store traffic report - Sign in problem

Hello all... I have a new Ebay store (3days old)... Each and everytime I go to view my traffic report I am asked to sign into omniture...When I sign into omniture with my password I am told sytem unavailable try sign in with webbroser...???  I am using the "Traffic report" link on the left hand... more…
1 Answer No Comments 37 Views
youngrosie
The author of this question has not yet selected an answer as having resolved the question.

Need a dvd, there used to be a site where if it became available thru Ebay it would tell you. Where do I go to register the item?

I am looking for a few dvds and if memory serves me right, there used to be a site where you could register your interest and Ebay would automatically contact you if the item became available. Well, the memories not so good now and for the life of me I can't seem to find the site that allows you to... more…
2 Answers No Comments 87 Views
koorilyanaboutique
The author of this question has not yet selected an answer as having resolved the question.

Why can't I email a friend any more?

why is the email a friend option greyed out and not available?  Not everyone has Facebook, Twitter etc.  This discriminates against sharing with people who choose not to have Facebook, Twitter etc.
3 Answers No Comments 53 Views
candbjdyer
The author of this question has not yet selected an answer as having resolved the question.

The "new" ebay: terrible and annoying?

Hi The "new" ebay jumps and farts around so much it's infuriating. Also, the "distance" search has been hidden from general view, which is stupid!Anyone else? Col
1 Answer 1 Comment 44 Views
ruth3624
The author of this question has not yet selected an answer as having resolved the question.

email a friend not working

Nothing happens when I click on share a item details with a friend. The other links with Facebook and twitter still work
2 Answers No Comments 48 Views
8794roger
The author of this question has not yet selected an answer as having resolved the question.

Unable to upload jpeg photos

Evey time I try to attach, it gets to about 25% and cuts out
2 Answers No Comments 36 Views
corabren123
The author of this question has not yet selected an answer as having resolved the question.

How can I empty the Rubbish Folder?

How can I empty the rubbish folder?  
1 Answer No Comments 40 Views
02dreamweaver
The author of this question has not yet selected an answer as having resolved the question.

the home page and listed items are in a large size too big to see things properly or all at the same time. How do I make it normal size?

The home page and all ebay listed items are extremely large on my screen, too big to properly see .... except for my listed watched items which are normal size .... how do I fix this?
1 Answer 1 Comment 45 Views
stewart_3
The author of this question has not yet selected an answer as having resolved the question.

Cant expand images of sellers

Unable to expand  or enlarge seller images when I am browsing?
1 Answer No Comments 36 Views
123-kev55
The author of this question has indicated that a satisfactory answer has been provided.

I cannot find the save search option anywhere . Has it been moved /removed ??

Icannot find the save search option anywhere , used to be there . Has it been removed  or changed ?
3 Answers 2 Comments 61 Views
libby1465
The author of this question has not yet selected an answer as having resolved the question.

hi how do i get my writing back to normal size as it has become very small very libby

hi how do i get my writng back to normal size as it has become very small libby
3 Answers 1 Comment 97 Views
mandem76
The author of this question has not yet selected an answer as having resolved the question.

having trouble viewing pictures

Anybody having trouble viewing pictures on ebay. It started when ebay changed the viewing  of pics with the zoom option  
1 Answer No Comments 64 Views
darkdragonempress
The author of this question has not yet selected an answer as having resolved the question.

EBay keeps making Firefox crash

I noticed over in the discussion forum there was an old thread about this issue, but it seems to have been closed with no resolution. I've had Firefox version 13 for several months now (at least) and haven't had any problems up until about 2-3 weeks ago. Since then, pretty much every time I go to... more…
2 Answers 1 Comment 80 Views
*outback*aussie*
The author of this question has indicated that a satisfactory answer has been provided.

Some of your information is not available at this time. Please try again later.

 Why is this showing? Is there a problem with eBay?   Thank you.
1 Answer No Comments 64 Views
diverdan.07
The author of this question has not yet selected an answer as having resolved the question.

Is anyone experiencing the problem of listed photos not loading on the e-bay pages.
The ones marked with zoom load OK

Problems viewing photos in  e-bay pages
0 Answers No Comments 37 Views
survivalstreetwear
The author of this question has not yet selected an answer as having resolved the question.

GALLERY PICTURE APPEARING VERY SMALL. WHY?

Hi i am having issues with my gallery pictures not showing large like all other gallery pictures on ebay. When you go into a live listing via ebay and click on revise to try to fix the problem (as you can not do this in inkfrog) you see your gallery picture, you click on add picture and 2 URL bars... more…
1 Answer 1 Comment 36 Views
amga51
The author of this question has not yet selected an answer as having resolved the question.

I've put a Buy it Now price in my listing but it is not showing up and the item is showing as an auction and someone has bid on it.

When i first did my listing I put a buy it now price of $159.95 and a starting price of $119.95, for years I've listed the auction start the same as the buy it no price but ebay make you list it 30% cheaper now just so they can make it harder for everyone. I was listing a lot of items so I didn't... more…
3 Answers No Comments 97 Views
jeffreymark2370
The author of this question has not yet selected an answer as having resolved the question.

Hi guys just a little thing as I go into ebay for some reason I can't go back to the main page the back button don't work.Thanks

Hi guys just a little thing as I go into ebay for some reason I can't go back to the main page the back button don't work.ThanksHi guys just a little thing as I go into ebay for some reason I can't go back to the main page the back button don't work.Thanks
1 Answer No Comments 89 Views
ausgeoff1946
The author of this question has not yet selected an answer as having resolved the question.

Broken Link under "Community" Menu?

Clicking on "Discussion Forums" under the "Community" drop-down menu takes you to "Discussion Boards" but only then allows access to "Trading on eBay" forum.   Where have all the other discussion forums disappeared to?   —TIA more…
4 Answers 1 Comment 129 Views
pruetrading
The author of this question has indicated that a satisfactory answer has been provided.

cant connect to ebay and when I can, many pages won't open

Since last night (Fri), I am having heaps of problems with ebay. I am using Internet explorer, and often can't connect to the site. When I have connected, I have lots of problems:-I open a listing and the description is missing-I opened a listing and instead of my listing (a book) it opened up a... more…
8 Answers No Comments 146 Views
myra940
The author of this question has not yet selected an answer as having resolved the question.

how to add a product in your store category

How do you add new product to a store category  
1 Answer No Comments 158 Views
emj7610
The author of this question has not yet selected an answer as having resolved the question.

Where can i access my puchase history from 18months ago? I need it for proof of puchase for a faulty item...

I bought a baby monitor about 18 months ago and it's stopped working. I have the box and it has a 3 year warranty but i can't remember the seller and don't have the proof of purchase. Can i access this information in my purchase history?     more…
0 Answers 2 Comments 94 Views
average2u
The author of this question has not yet selected an answer as having resolved the question.

how to remove opening page for when i click on the ebay icon i get a outboard motor forsale tried most thing to delete nothing does HELP

how to remove opening page for when i click on the ebay icon i get a outboard motor forsale tried most thing to delete  nothing does NEED HELP    IT IS JUST LIKE OPENING A PAGE OF AN ITEM YOU WANT TO LOOK AT and it is driving me up the wall    more…
1 Answer No Comments 85 Views
The help content goes in here!
To the top