eBay Help
Ask a member
This board is for quick Q&A topics. No long threads, just short and sharp information sharing.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Everyone has a Thing

Let’s embrace the Things that fuel your passion for selling.

Play Pause

Forum Posts

Start a conversation

Ebay worst customer service

Need Genuine Help. Ebay sent an email saying my account has been reinstated and can start selling and when i start it still says restricted and contacted customer service and confirmed with team too and they said yes after paying due balance i can st...

Resolved! How to submit proof of delivery to release payment?

I am a new seller. I have sold two items, for which the buyers have paid. I have sent the items by Australia Post and I have tracking proof of delivery. I see that eBay has the monies scheduled for release in 10- 12 days. How do I submit the POD that...

adding photos help please

I have photos on another app and can't drag and drop. I download and then upload and they are the wrong size. I tried getting notification on my phone to load from there but I don't get one. can anyone help please

Payment on hold

Hi everyone, I’m hoping someone can help with my question. I’m a new Seller and have just sold an item. The Buyer has paid but the payment to me is ‘on hold’. I’ve read in the help articles eBay can keep payments on hold for up to 30 days for new Sel...

Contacting ebay

Please someone help me, I am trying to contact eBay over a situation that their prompts can't help me with. I've tried everything that I know and I just can't get through to them. Desperate.Kerry.

Contacting a seller

How do I contact a seller a purchased a garage door opener from in Feb 2023? The details are as _ Time placed 20 Feb 2023 at 11:16 AM Item info Automatic Roller Door Opener Powerful 1200N Motor Garage 22m2 Rolling OZ AU $189.00 Unit price AU $189.00 ...

Postage labels

For some reason, I was charged twice for a postage label. Impossible to get help from eBay now – just a chat bot. Tried getting through to the “manage postage labels” page but it just says that that page is down at the moment.

User avatar by • Community Member
  • 810 Views
  • 1 replies
  • 0 Helpful

Resolved! Can inadequate sellers be blocked or put on a "black list" or similar?

I have had a number of unsatisfactory experiences dealing with sellers with regard to best offers recently and I want to be able to ensure that I don't have to encounter them again. Can inadequate sellers be blocked or put on a "black list" or someth...

Ebay ... not the Seller processed the incorrect refund amount and now they can't be contacted

Totally frustrated now. Can't get past the virtual assistant. The phone number doesn't connect to a person. The seller authorised a discount due to the wrong item being received and sent me the instructions of what they sent to ebay to process. Ebay ...

User avatar by • Community Member
  • 444 Views
  • 8 replies
  • 0 Helpful

To return item

I have recently purchase massage chair Homasa through Ebay .Difficulty to return it as dont like the item .As difficulty to find receivers contact number and email adress. Item number is WF-LK1-TS1-GRAY if anyone knows any clue around it please let m...

User avatar by • Community Member
  • 647 Views
  • 2 replies
  • 0 Helpful

refunding

i sold a small bench press for weight lifting specified it was a demonstrator had some small indentations from demonstrating and the buyer bought this now wants a refund as i stated on the add it was a demonstrator

Resolved! Unfair treatment from eBay with regards to account

Hi all, I started a seller account with eBay a while back. After about 2 months, I requested for an increase in the selling limits (am on 50). eBay told me they couldn't do this because 'I was not in charge of my inventory'. Basically they said I was...

User avatar by • Community Member
  • 1740 Views
  • 64 replies
  • 0 Helpful

Featured Posts

Top