Does ebay guarantee delivery?

Hi, i bought a jumper for my son but never received it. I did open a case and the seller sent a link as a proof of delivery. When i click on the link i get 'page not found or moved'. I told ebay but ebay refused to refund and closed the case.

i am not accusing anyone of wrong doing but the matter of fact is i paid $40 for nothing ( beside spending time chasing the case). My question: does Ebay guarantee delivery of items? Or the buyer need to 'play detective' and try to find where the item has disappeared?

 

 

i am not sure i will use ebay in the future they wasted my time and money.

Accepted Solutions (0)

Answers (0)