I won a bag today and after auction ended seller wont send. she wants to keep it now. Can she do tha

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The woman got aggressive because I won the auction and wouldnt relent,I wanted to keep it, Now she has reversed my payment and wont send the bag. Can she do that? I placed a bid days ago and she only contacted me after auction ended. Any thoughts or help would be great as the REsolution centre is hopeless!

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