I purchased a Mobile Phone And it is faulty .I have sent two emails about this but have had no reply

What can I do about this as it is over a week

 

------- Forwarded Message --------

Subject: Date: From: To:

Faulty Phone
Thu, 9 Mar 2017 14:53:45 +1100
Roy Ratcliffe <Removed>



$95.55
Item number272393361040
 
I have spent over 2 hrs with the phone but it will not recognise my SIM cards
Sometimes it accepts SIM 1 and not other times and when I enter SIM 2 it reconises neither so I will be returning it as faulty
Regards Roy Ratcliffe

What Address do I send it to please

 

View Entire Topic

As mentioned, Do Not deviate from a case once it's opened.

The Chinese are notorious for making false promises.

 

BTW, not eBay staff here, only the fabulous volunteer members. Smiley Wink