Unpaid Item case

I wanted to buy an item for $99. The only way to find out how much the postage was was to hit the Confirm button and email the seller to get the postage. The postage came back at $65 which made the item more expensive that I was willing to pay. I sent a message to the seller telling them so . They have opened an Unpaid item case against me.

I have never had any trouble with ebay and have above average feedback.

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lyndal1838
Honored Contributor

Why on earth did you buy the item before getting a postage quote?

You should have messaged the seller through the listing before hitting the button.

 

The seller is quite entitled to open an Unpaid Item dispute to recoup their fees.  All you can do is either pay or cop the strike that the seller can issue.

You can appeal to ebay to have it removed but one strike is not going to hurt you unless you get another one in the next 12 months when you may find you blocked from bidding by some sellers who have their blocks in place.