hi. how to contact ebay?

marie.dyoy
Community Member

i cant access customer support online support. i filled up all the details but this message Please provide the correct information in the highlighted fields. keeps on showing. i cant contact seller coz no contact no. can i get back my payment?

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Did you pay with paypal for your item in the last 45 days?

If yes you can open a dispute for either item not as described or not received.

More info would help.

To open the dispute to the right of the purchase is a drop down and click on resolve a problem and follow the prompts.

If you paid with bank dep there is not a lot you can do as there is no protection for the buyer with that form of payment.