on 07-09-2014 02:48 PM
buyer had an item for auction,in his desription he had item has a reserve price.i bid and won auction but he refuses to sell me the item stating it didnt reach his reserve price,what can i do?
There are no reserves on eBay Australia other than property and motor vehicles.
You can not force the seller to send the item, but you can report them for failure to honour the transaction.
It is up to you, if the seller is new, they may have not realised they could not set a reserve, they may have thought the BIN was a reserve, so check on the history of the seller, and maybe tell them to read up on selling on eBay and the protocol for following through with a sale before they list again.
They will have tp pay the fvf on the sale of the item, so hopefully they will learn from that.