What happens when you have been sold an item that is unsafe and does not match its description?

I am relatively new to eBay and recently brought a ladder system. It is clearly rated to 150kgs however despite correct assembly the platform buckled and sent the ladder crashing to the ground causing injuries including serious contusions, cuts/abrasions and cracked rib and bruising to his shoulder he had to have X-rays today. I have emailed the seller and they say they've never had any complaints before and are passing on the email to their supplier with the photos I took. I think it is an absolute disgrace that this can happen and whilst I am wholly relieved that my husbands injuries were not more serious I want to know what action I can take. Clearly this is a dangerous product and should not be on the market, someone could be killed. Please can you advise.

thanks 

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