item still in transit but marked as delivered

I have an item in transit from the US to Australia.

On My Summary page it is marked as delivered on 27 July 2015, when in fact it is still in transit.

For my own protection I want this delivery status removed. The tracking number clearly shows it is still in transit.

I phoned Ebay and they told me to phone back the next day and they would put me through to Global Shipping.

I phoned back today and waited 'on hold' for over an hour. I have a life and couldn't hold any longer.

I tried to email but none of the selection choices are applicable.

I'm sure it is a simple enough problem to solve if only I could get someone to deal with it.

Accepted Solutions (1)

Accepted Solutions (1)

Emailing eBay is a waste of time, your only option is to call them or get them to give you a call-back and ask to speak to a supervisor.

Answers (0)