eBay

I bought from a seller listed as being in Australia. I was sent the tracking (and soon realised it was in fact coming from China) but the tracking has been listed as “pending” for the last 6 weeks. The seller has agreed to refund me but has asked- in the event that it shows up- that I pay for the item or send it back.  Does this sound scammy? ... View more

Dog toy ordered from ebay and came via union lucky returns ??? A double ended connector worth $2 arrived instead and now cant find seller ..I want a refund from eBay .  ... View more

My seller is referring me to an international base to discuss. I am not getting any help at all.  ... View more

The chain is too long for the plate it attaches to it seems and the instructions do not say how to assemble this ... View more

As per the screenshot, the price went up gradually and then one bid went up by $104. Did ebay accidentally use someone's maximum bid?   ... View more

I need some information on an old purchase. I have searched the last 7 years but I think it may be older than that. Is there any way to go back further? ... View more

I sent a question to a seller asking if I could combine postage. He said that he could fit 2 items in the one $10 postage, instead of $20 for 2 items. So, I went ahead a purchased 2 items. Now he won't send a total combined postage, won't answer my emails etc. Now I don't want them, as it seems he/they are not to be trusted. At this point I couldn't care less what happens with my eBay account.  I've been here since 2006.   ... View more

I've purchased an item which I will be picking up.   The eBay help article says I'll receive an email with a QR code to give to the buyer once the order has been completed.   Does anyone know when this is sent?  Is it only after payment has been made?  If so, that's a problem as the seller understandably prefers cash on pick up.   I'm not sure if the seller even knows about the code, but want to have it ready if he asks for it, but the only email I've received so far is a confirmation that I'm the winning bidder, and prompting me to pay.   Any help is appreciated, but I've already read the help articles so those links aren't needed.   Thanks for any help. ... View more

Need to have way of correcting this. ... View more

Send back my money please ... View more

Has anyone else noticed? When an item you have purchased is sent by the buyer using the "Global Shipping Service", the option to report that the item was not received is not available? Normally, under "Other options" you can select "I didn't receive it".  But if GPS was used, the "i didn't receive it" option is not included. So ebay is reporting that my tracked item was delivered, quoting date and time. Except it wasn't, and there seems to be no provision for me to report otherwise. ... View more

I've seen recently on ebay, people trying to sell again motorised bikes and engine kits. All made in China, the point is there is no-such-thing as a 100cc motorised bike or kit and the legality. Simply put because these kits require the chain sprocket to be bolted directly onto the rear wheel's spokes and not the hub, being 100cc engine would rip your wheel apart and most likely put the rider in hospital. Besides this fact the piston stroke is too small and so is the overall size of the crankshaft itself, meaning at best these motorised bikes and kits are only 50cc! Also note: each state and Territory in Australia have road rules and in NSW since 2014 anything that produces more than 200 watts of output power from the coil or electric-motor is absolutely illegal to ride on the road and is considered a unregistered motorbike or vehicle. Which includes the consequences for road and traffic safety fines and not having a road motor vehicle license! This can also cause jail time. I understand all this being I road a motorised bike for five years till I was pulled over by police who took me to local court in nsw where I lived, but because it was my first offence all charges were dropped and I were given an warning. I did ask the judge about the legality of the reduced air-flow engine kits at the time, but he only said to contact my local road and traffic organization for advise and when I did they just gave me no real answers other to say "reduced air flow engine kit don't exist", when in fact I still own such a kit brought from Z-box company in Queensland who knew about these new 2014 road laws and failed to tell me and still let me lay by such a kit for over $400 even after I had told them of my court experience of which I still have the emails regarding the conversation with a Z-box representative! ... View more

hi there i brought this printer and got to use it once and now it will not print from my laptop iam not sure what you want to do about this as it prints the head prints and error prints has more than enough ink and have also had my tech savy son look at the manual and go over everything we cant seem to get it to print, not happy at all again what does one want to do about it, its got plenty of ink too id like to know how to send it back and get a refund cheers ron ... View more

I realise it's after the 90 days, but they've repeatedly told me they'll look into it and then nothing happens. Postage time from China can be months, so it has always been a slow process. What options do I have after all this time?  ... View more

I am finding in the last few months there is a huge divide in quality in sellers on the ebay platform. These ranging from venders listing items they dont have then canceling the order because they have "sold them elsewhere" this being a violation of ebays terms and conditions.   Sellers listing item bundles at auction then deciding what from the listing they are going to send based on the amount the auction went for.   vendors dispatching the wrong part then giving the run around to burn up the 30 day return policy.   I have even had a vendor flat take my money then not dispatch the item. then weeks later i raise an item not received case and they didn't respond to ebay then at the last second put a bogus tracking number but not before ebay forced a refund.   out of the past 10 items i have purchased i have found only 50% of purchases went smoothly and this is a massive change from the way things used to be when i used to find only about 5% of purchases went badly ... View more

Purchased a car part on Ebay, was told by Seller that this was the wrong part and they supplied us with a different part.  The supplied part turned out to be the wrong part and the car manufacturer has confirmed the original part we purchased was the correct one.  Messaged the seller and they agreed with us that even though it was outside the return policy dates they would provide us with our refund and we could return the undamaged car component to them, they instructed us to submit a return request through ebay.  Attempting several times to do this and I am unable to do it as the product was purchased more than 90 days ago.  Attempted to contact ebay multiple ways unable too obtain any assistance with this.  I would like to get some assistance with this.  I would like a contact number to submit a complaint.  The automated assistant is useless for these types of enquiries.  I understand the business need for consumers to self-serve as much as possible, but this is completely ridiculous at this point.  Please anyone's help/guidance would be greatly appreciated! ... View more

I requested a refund of 5 items purchased from one seller in one order for $600 only got 1 item refunded, case closed, no appeal feels like I've been scammed and no support from ebay ... View more

I've purchased a $500 dress recently from NSW, supposed to be sent express + signature.    Payment was made on 3rd March, the seller indicated it has been sent on 5th, there's no sight of package by the 9th Mar, so I asked the seller if she has sent it, she provided a photo of shipping receipt that it's been sent express albeit NO SIGNATURE REQUIRED.   I did a search on tracking info it was delivered on 7th March left on the front door, photo taken as proof of delivery by AusPost.   By now........ obviously the parcel has been stolen and the seller claimed she had done all that she could and asked me to contact Ebay.  Estimated delivery is 14th Mar - 18th Mar What to do from this point onwards?  How should I go get this sorted?    I meant it is not something cheap, we are talking hundreds here.   Someone/anyone please help!!!!!     ... View more

I brought a Oppo Phone case. It said it would fit a A58 Oppo phone. But the case is A57 Oppo. Do you have a A58 Oppo case? ... View more

On the buyer's Purchases page, we see a list of orders and items. In the "old days", the More Actions dropbox had a choice to "Mark Item Received" - why has it been removed?   This was really handy to keep track of what purchases were still outstanding. When a buyer ticked that, it also marked the item as "Delivered" on the seller's side. It worked great, before eBay changed the page layout.   I just bought a couple of small things that were posted as "Untracked". No problems - they both arrived OK, so I went to my Purchases page to leave feedback, etc.   Then I noticed that the Tracking shows  ☑️  Posted ----------- 🔲 Delivered - so it looks like item didn't arrive.   I clicked everywhere I could find, opened the order page all manner of ways... but I still cannot find how to "Mark As Received" like I have done for as long as I can remember?   Is this the usual case of Ebay changing things just to annoy us and make things worse, or simply that I am suffering from "male blindness"? 😀  ... View more

I bought a laptop battery which stated that it was located in Melbourne.  The ad clearly states "3 year warranty".  After 18 months, the battery has nearly died, so I thought I would contact the seller and see if I can get a replacement. Of course they ignored my request, so I thought a phone call or letter may help- except when I dug deeper I found out they are based in Hong Kong! So a letter to ACCC will be pointless. Trying to get Ebay to do anything is useless, because it is outside the 90 day return period.  I have run out of ideas.  (Or is Hong Kong one of the new outer suburbs of Melbourne?) ... View more

I bought  the eyesight from a seller on this site and paid in full.However, the seller notified me that the items were delivered when I did not receive anything. I then emailed the seller severally letting them know that there was not delivery but they insisted that the items were delivered. I then requested for the tracking number  which I never got. I have also requested for a refund and the seller is not responding to my emails anymore. How do I go about to get my money back? ... View more

How do I find out if my payment invoice number is in fact, an eBay invoice? ... View more

Why does eBay keep sending to OLD address????? (I have changed to new address online but no change) ... View more

I have been contacted directly to my email by a seller, after speaking to Ebay they were blocked due to being contacted every day for multiple days & 3 times in 1 day with same message through Ebay. I bought an item which they refunded me for as it was not in stock.I have blocked them on my personal email now as well. I click on submit to report but it won’t work. The buyer is currently away.    ... View more

how do i get there seller will not stop item and has put posted now so i can not cancell yet sunday and will not be in mail yest   ... View more

I bought 2plants in Australia eBay, now can’t receive it, i 3 times contact the seller want to back my money, but no answer, so I need help. ... View more