on 21-03-2017 10:06 AM
I won an auction yesterday for 2 sofas. No one else bid. I had asked a question of the seller which was ignored. I bid anyway. When I asked when I could collect the sofas, they told me they had sold them so they weren't available.
Solved! Go to Solution.
on 21-03-2017 03:15 PM
If the seller asks for a mutual cancellation refuse it then they will not get a refund of their FVFs, punishment enough for not taking the listing down if they sold elsewhere. Uless you paid by Paypal, which I presume you wouldn't do for a pick up item, you are not out any money so just move on and look elsewhere for your sofas.
on 21-03-2017 10:11 AM
Unfortunately sometimes this happens - the seller sells elsewhere. Nobody can make them sell the sofas to you.
You have the option to leave feedback, or you could just forget it, and look for another bargain.
on 21-03-2017 03:15 PM
If the seller asks for a mutual cancellation refuse it then they will not get a refund of their FVFs, punishment enough for not taking the listing down if they sold elsewhere. Uless you paid by Paypal, which I presume you wouldn't do for a pick up item, you are not out any money so just move on and look elsewhere for your sofas.
on 26-03-2017 09:50 AM
on 27-06-2017 07:03 PM
same thing happened to me. Seller said oh sorry it sold on Gumtree today. I said you should have stated you were advertising it elsewhere. Problem is now that everytime I log in I get a reminder to pay for the item. Seller hasn't cancelled transaction even though I've asked them to. Maybe they don't log on that much. Item price was $240 so assume they would get charged their fees and then maybe query it. Very annoying. Ebay telling me to contact them asking them to cancel sale. Why should I? wasn't my doing.
on 27-06-2017 09:45 PM
Whether an item is cancelled or not it will be in your Purchase History showing that it is awaiting payment until it is paid for or goes into Archives. It is the system and has nothing to do with the seller cancelling the transaction or not.
on 28-06-2017 02:07 AM
@givemeaspell wrote:same thing happened to me. Seller said oh sorry it sold on Gumtree today. I said you should have stated you were advertising it elsewhere. Problem is now that everytime I log in I get a reminder to pay for the item. Seller hasn't cancelled transaction even though I've asked them to. Maybe they don't log on that much. Item price was $240 so assume they would get charged their fees and then maybe query it. Very annoying. Ebay telling me to contact them asking them to cancel sale. Why should I? wasn't my doing.
The seller is the one losing out if they don't cancel. Their fees would be around $24, which is a lot of money if you don't have it. If you go to the item in your purchase history and hit the dropdown on the right, you can select to hide the item. It probably won't stop the automated messages telling you to pay, but at least it will be out of view. You won't be penalised at all if the seller ignores it.