on 02-08-2017 04:35 AM
I sent an email to the seller on 1st Feb, in reply to his email, of the 31st Jan, stating that his Leather Zippered Phone cases did not fit my Nokia Asha 300 properley & he has not replied. Below are the two emails that were sent . HELP REQUIRED with this situation!
The seller replied to you
ewwt-oc sent you a message about your request:
"Could you send some photos about my product's problem to me?? I want to know what wrong is it and find a solution for you. You can upload the photos in this site and send the link to me. There was a link in here - but something said it was invalid & would not send until I deleted it.
To reply now, see your request details.
If you haven't agreed on a solution by 03 Feb, 2017 , you can ask us to step in and help. If you and your seller need more time to work things out, your request will stay open until 14 Mar, 2017.
from Denise Forrester
Now this is the only way I can show you what has transpired & do not know what to do next - as it has been a week.
Solved! Go to Solution.
on 02-08-2017 09:46 AM
on 02-08-2017 06:18 PM
Seller is in Hong Kong, so I wouldn't be returning without postage compensation upfront. If the cost of returning is more than the item is worth you could also argue that aspect.
The seller also seems to have issues with the eBay MBG - http://community.ebay.com.au/t5/Selling/eBay-case-8-days-time-limit-is-very-stupid/m-p/2035665#U2035...