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Registered: ‎04-27-2011
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Seller sold me filthy product. Would like some advice.

Hi all. Here is a copy of a message I just sent the seller. It is quite self explanitary:

 

Hi
Received the vive today. Honestly man, the stench of dope that came out of that box when i cracked the top was unbearable. Everything reeked of M so bad it filled half the house up. There was even dope and cig crumbs in the bottom of the box!!!!

Needless to say it was all through the gear as well. The foam head pads and straps had to be washed and all the cables/plastics had to be cleaned.

The anti bacterial wipes I used to clean the plastic were dark brown. The water in the sink to clean the foam and straps also dark brown.... Seriously - there was even a ball of EAR WAX in one of the ear buds.

To top this all off there are light scratches all over the lenses of the unit. I'm pretty **bleep**ty man. I have not tried it yet as I have spent the whole night dealing with this stench and filth.

I will set it up tomorrow night once everything dries and see if the scratches are noticeable.

 

It is an expensive product. How can I return something that smells so bad of drugs?? I do not want to get into trouble. As I paid $50 for postage, I deffinalely do not want to be out of pocket either... Has anyone had a similar issue? 

 

Thanks for your time.

Community Member
Posts: 16,328
Registered: ‎02-27-2008

Re: Seller sold me filthy product. Would like some advice.

in reply to testaboblicle

Firstly wait to see what the seller offers.

If you want to keep the item they can offer a part refund if that suits you.

 

If the seller is not helpful you have 30 days from last estimated delivery date to open a case for INAD.

The seller will need to send you a postage label if they want it back.

Once it is returned to the address specified you will get a refund for item and initial postage.

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Community Member
Posts: 6,457
Registered: ‎07-28-2015

Re: Seller sold me filthy product. Would like some advice.

in reply to testaboblicle

He'll get that message and get really cranky for accidentally throwing a couple of cones away. He'll be spewing over that. Serves himself right!

Community Member
Posts: 20,830
Registered: ‎07-23-2006

Re: Seller sold me filthy product. Would like some advice.

in reply to testaboblicle

Any compensation will be up to the seller....you cannot open a dispute for not as described because you freely admit that you have extensively cleaned the item.

You could not return it in the condition in which your receivd it.

 

You should have contacted the seller BEFORE cleaning it.

Community Member
Posts: 24,123
Registered: ‎08-21-2013

Re: Seller sold me filthy product. Would like some advice.

in reply to *tippy*toes*

*tippy*toes* wrote:

He'll get that message and get really cranky for accidentally throwing a couple of cones away. He'll be spewing over that. Serves himself right!


 gal laughing.gif

 

OP, you really shouldn't have cleaned it at all, but taken photos before messaging them.

 

Your word against theirs now

Community Member
Posts: 104
Registered: ‎12-25-2014

Re: Seller sold me filthy product. Would like some advice.

[ Edited ]
in reply to imastawka

I'd probably take the box in and show the police

 

Edit:  not that I'd recognise the smell of dope. 

Community Member
Posts: 144
Registered: ‎07-10-2015

Re: Seller sold me filthy product. Would like some advice.

[ Edited ]
in reply to *tippy*toes*

Probably needed the mo0ney to buy more LOL

Community Member
Posts: 20,830
Registered: ‎07-23-2006

Re: Seller sold me filthy product. Would like some advice.

in reply to bluebudgies

bluebudgies wrote:

I'd probably take the box in and show the police

 

Edit:  not that I'd recognise the smell of dope. 


You would if you got hit in the face with the smell....it is very potent.Smiley Wink

Community Member
Posts: 16,328
Registered: ‎02-27-2008

Re: Seller sold me filthy product. Would like some advice.

in reply to lyndal1838

lyndal1838 wrote:

bluebudgies wrote:

I'd probably take the box in and show the police

 

Edit:  not that I'd recognise the smell of dope. 


You would if you got hit in the face with the smell....it is very potent.Smiley Wink


Yep, probably smell it 20 klms from Nimbin. Smiley Very Happy

 

BB - Don't think police are interested in private smokers at home, more the big pushers/dealers. But never know, seller could be a dealer.

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Community Member
Posts: 20,830
Registered: ‎07-23-2006

Re: Seller sold me filthy product. Would like some advice.

in reply to bluebudgies

bluebudgies wrote:

I'd probably take the box in and show the police

 

Edit:  not that I'd recognise the smell of dope. 


There is no point taking it to the police as the OP has cleaned everything up and destroyed any evidence that might have been there.

Community Member
Posts: 2
Registered: ‎04-27-2011

Re: Seller sold me filthy product. Would like some advice.

in reply to kopenhagen5

I can see the funny side of this today (after having some time to get over the stench in my house lol)

I took photos before and after cleaning and also of the wipes that are stained with stink.

I have not touched the box - it is out side airing off, but the contents is all still there (the green and the brown)

I have had a reply from the seller who is appologetic and blames his cousin. 

I think we will come to a suitable arrangement. Ill update this post once I know for sure.

 

By the way - even after cleaning, I plugged in the motion sensors that have a fan in them and guess what?? Stink is back hahaha... it was so strong it has even penitrated the inside of the devices. They mist have been setup for VR in a dope plantation Smiley Tongue

Community Member
Posts: 104
Registered: ‎12-25-2014

Re: Seller sold me filthy product. Would like some advice.

in reply to lyndal1838
I meant before they cleaned it up.
Community Member
Posts: 6,457
Registered: ‎07-28-2015

Re: Seller sold me filthy product. Would like some advice.

in reply to testaboblicle

Stained with stink............love it!!!

 

Seriously though, I hope it all works out OK for you. Wretched cousins, you can never trust them.

Community Member
Posts: 120
Registered: ‎09-07-2010

Re: Seller sold me filthy product. Would like some advice.

in reply to testaboblicle
I guess it's HIGHly unlikely you'll purchase from this seller again? Smiley Very Happy