@gradylindsell wrote:
Do they still need to sell the product to me as it was advertised at that price?? They also cancelled the order before discussing it with me.
Pricing errors occur all the time - in a normal situation, like in a retail outlet, the seller isn't obliged to honour the advertised price - they can choose to honour it, or they can withdraw the item from sale instead (which is essentially the option to not honour the advertised price).
Unfortunately in online retail, it's more difficult to be alerted to an error and make that choice prior to an order being made, so even though I'm sure it's frutsrating and disappointing when something like this happens, if it was a genuine mistake, a little bit of understanding can go a long way.
The seller might have considered cancelling the transaction to be the most appropriate course of action, as they could have given the wrong impression if instead, they had messaged to say the price was wrong and requested additional payment etc. (i.e. making it look like an intentional bait and switch tactic).
