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Community Member
Posts: 1
Registered: ‎08-02-2017

The return of the ubox 6GB unit to the address recieved through email on the 21st July 2017.

On recieving the return address from the seller through an email I recieved,I posted it back to them immediately. As of the 2nd August 2017, I have not recieve any comfirmation about the returned product or recieved any refund amount in my account. I am beginning to get a little anxious about this as I wanted to purchase another ubox from them and pay the difference for a 2017 16GB version ubox. There has been no more emails from them regarding this situation. I want an answer quickly. I want to buy another ubox now. 

Community Member
Posts: 20,829
Registered: ‎07-23-2006

Re: The return of the ubox 6GB unit to the address recieved through email on the 21st July 2017.

in reply to svmvtv11

Why did you return the first item....was there anything wrong with it or did you just change your mind?

Did you open a dispute through ebay or paypal?

Was the item sent to an address given to you by the seller or by ebay and did you send it with tracking?

 

If you have bypassed a formal dispute you are at the mercy of the seller so may have trouble getting your money back.