I want an answer who is liable for my item. The seller or the Ebay Global Shipping System?

a9xxu1
Community Member

I bought an item from the US and it arrives in the post office with a big box but nothing inside. Send a message to the seller and the reply is : (This item was shipped through eBays Global Shipping System. Unfortunately we don't have any way to help with this matter. Seeing as how eBay was who shipped you the item you'll have to contact them concerning this matter.)

 

 

 this is the first time it happens on my transaction on ebay does Ebay Global Shipping can answer this matter?

 Cheers, 

 

Ken

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