If i paid for express post(next day delivery) and got confirmation it was posted 6 days ago and the package hasnt shown up, what do i do?

darrendothill
Community Member

I paid for express post (next day delivery) and had confirmation it was poasted 6 days ago, yet i havnt got it yet. My wifes order was posted a day later from the same seller and she has recieved hers already. What do i do about this?

View Entire Topic

Depends if you are in an Express Post zone,  but allow a bit longer, 14 days maximum, if no show, open a dispute for item not received, if you paid by paypal that is,  if you paid by other means you will have to reply on the seller to resolve the issue, but make sure you contact the seller first to make them aware that it hasn`t arrived.