If i paid for express post(next day delivery) and got confirmation it was posted 6 days ago and the package hasnt shown up, what do i do?

darrendothill
Community Member

I paid for express post (next day delivery) and had confirmation it was poasted 6 days ago, yet i havnt got it yet. My wifes order was posted a day later from the same seller and she has recieved hers already. What do i do about this?

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Assuming this is for the phone covers?  it appears the seller is drop shipping and most if not all their items are being posted from China,  your wife may have received hers due to being sent within Au, yours may be coming from Hong Kong, so give it at least 3 weeks or so,  but don`t miss the cut off date (45 days) to open a dispute.