on 24-08-2016 05:44 PM
I bought a violin bow from the US and had it shipped to Australia. The item was under $1000 and should have been duty free for import, however, I was charged $153 for duties by Pitney bows at checkout. The global shipping program is then supposed to take care of everything, but I just received ANOTHER bill from FedEx/Pitney for $253 encluding $57 customs duty, $50 import Dec charge, $122 GST and $33 AQIS (whatever that is). The letter from FedEx suggests I face a $5000 penalty if I do not pay this bill. What????