What does Awaiting Answer under Sold Items mean?

rsadyn
Community Member

Hi I am totally new to ebay. Just started selling online recently and managed to sell 3 items only so far. All 3 are already been paid & posted out.

 

Today, saw under the Sold Item, there is 1 Awaiting Answer at the top panel for 1 of the sold item. 

 

Could anyone advise me what does it mean? Is it awaiting for buyer to response received?

 

Thanks! Smiley Wink

 

 

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It means the buyer has asked a question but if you have already answered it, to the right of item in your sold list you can "mark it as answered". But check your messages inbox to make sure.

 

It happens if you have answered a question and the buyer sends another message saying thanks, the ebay system thinks it's another question.