bought and paid with paypal but did not receive goods

[lenlbs]

On the 1st June we bought and paid with PayPal an item from mr*homegarden. The blurb said it would be delivered between 7 and 9 days. They mailed it from Brookvale 2100 but claim they have no tracking number. Without a number it is lost in the system. But Auspost says their receipt should have a number and that can be used to track the item. I have checked with our local post office and they have not seen the item.

I have now requested they resend the item already paid for or give a refund.

lenlbs

[enigmabear]

Firstly, nobody can say how long delivery will take, it's up to Australia Post and their questionable service

Secondly, it is not 7-9 business days yet

Thirdly, you are not allowed to 'name and shame' other members on the boards