seller abused & harrased me I bid on her item and made a mistake and cant afford it & now a case h

A seller has abused, harassed & discriminated messaging me because I made a mistake bidding on her item and made an honest mistake with not understanding how to bid.  I have tried to communicate with her and greatly apologised in many ways and times but she just got more aggressive and could not communicate like a calm grounded adult and now she has opened an unpaid case on me for the unpaid item and left a nasty feedback when I haven't even purchased her item. Also, she put the same item up for bidding after she had abused me, and on the case, it says that item has been sent to me but this is a lie because she has put it up for auction again. I called eBay and explained this situation to them and they said just ignore any messages from her and if she does close the case eBay would dismiss this case she has oped\ned on me and because it is my first offence eBay would give me a clean slate. what should I do as she is determined to cause me trouble as she said on her very rude messages? I have always had very good positive communication with all sellers I have had the pleasure of doing business with. I would appreciate the guidance and any advice for this problem please, Thankyou.

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