Printing international labels

I sold yesterday expensive item to USA and the option to print label was not there.  I hoped it is just Friday's gremlins so I waited for 1/2 the day but the function did not appear.  So i had to manually address it, fill all the paperwork at the PO and then enter the tracking manually in to my eBay sold items. 

What is going on?  I have sold to Canada before, and printed out the label.  So why not for USA?

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