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Buyer changed mind.
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on 29-05-2016 02:29 PM
After buyer asked to pick up item and got address, they did not show and two days later said that it was too far away and they could not come and buy item. I relisted item because I could not make this person buy the item. I wanted to inform ebay that I did not recieve payment because I did not want to pay commission on the amount not collected. I tried then to mark that the buyer and I had agreed to cancel the sale, but the site wont let me. What do I do now?
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29-05-2016
03:12 PM
If you opened a cancellation it will close after 10 days if no response from the buyer.
If not, then open an unpaid item case 4 days after sale date.
Then close the UIC 4 days after you opened it to get your fee credited back.
Normally you need to finalise the first transaction before you relist.
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