on 21-04-2017 01:54 PM
Hi
I have recently plasced an ad to sell a couch. A bidder won it and never paid for the item. I have emailsed them multiple times with n respaonse. I also noticed they lived in QLD and I live in VIC and it was a local pick up item only.
I tried to cancel the the item, but they have not comfirmed this either.
Do I still have to pay the $15 insertion fee when this item didnt sell due to the buyer not paying?
Is there anything else that I can do to correct this? I can not relist the ad as i have now sold the couch through another avenue?
Kind regards
Shona
And to further add to daydreams, also add pick up by xxxxdatexxxx in the description.
If you opened a mutual cancellation then you can close it after either 7 or 10 days (can't remember) to get your fee credited back.
Otherwise as suggested open an unpaid case and close it 4 days later.
Options appear to the right of item in your sold list in the drop down menu.