on โ24-05-2016 10:55 AM
โ24-05-2016 12:08 PM - edited โ24-05-2016 12:09 PM
The smaller sticker should go on a lodgement receipt. The registered sticker on the letter should ensure a signature is obained by the recipient, but in order for you to be able to prove the letter was sent with the article ID etc, you need to fill out a form (showing the delivery name and address, your name / signature, and the date) then have that stamped at the PO when you lodge the letter (image showing the form in the spoiler below - the spot for the article ID sticker is at the top left).
I ask for spare forms at the post office so I have some at home to fill out beforehand, but in a pinch you can print them out from an AP PDF available online (individual slips, 4 to a page). I can't link to the PDF as that will make funny things happen to my post, but if you google:
G&M4475 8836964 Lodge4up v4 - Australia Post
it should be the top result.
on โ24-05-2016 12:22 PM
on โ24-05-2016 01:59 PM
Never put anything that needs tracking in a red street box.
Always, always lodge over the counter
on โ24-05-2016 06:24 PM
on โ24-05-2016 06:32 PM
@yoko.yty wrote:
Went to the post shop after work today for this. The lady (who is always not friendly) said if i lodge in the po in person, i will get tracking details straight away. But if i just pop in red box, the tracking details wont b available after few days. Not sure if this is real... I dont need to fill in any forms and i dont get any receipt...
I would ignore the advice to put a registered letter in a street box, personally - Aus Post staff should know better, JMHO.
The reason being, registered is a bit different to a parcel with tracking. It's not actually even sold as a trackable service, though 99% of the time it will provide tracking results on the website and on eBay (if scanned), but registered isn't just tracked, it requires signature on delivery and includes up to $100 compensation for loss or damage (in limited circumstances).
It will not give you proof of postage unless you have a stamped lodgement form, nor will you be eligible for compensation if the article is lost and never recorded as lodged.
on โ24-05-2016 09:25 PM
My local PO has not had those forms available since about the beginning of last year. I take a list with me with the Tracking number sticker attached below each address (where applicable, as my list also includes all large letters) and the staff stamp each address for me as proof of postage.
I was quite annoyed when they stopped using the forms, but at the end of the day I do still have a record so it's no big deal
on โ25-05-2016 08:39 AM
I completely agree!
on โ25-05-2016 09:03 AM
@imastawka wrote:Never put anything that needs tracking in a red street box.
Always, always lodge over the counter
Great advice Stawks...
If you fail to lodge tracked items over the counter and get the lodgement scan you leave yourself wide open to late delivery defects and claims of item not received (whether genuine or scammers). This is because items dropped into street boxes most often do not get scanned until delivery time and sometimes not even then. Without that proof of postage (lodgement scan) inside your stated handling time you could have trouble.
on โ26-05-2016 10:46 AM