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Community Member
Posts: 11
Registered: ‎05-31-2012

Being charged monthly seller fees, haven't sold anything recently.

When I signed up to become a seller I read the agreement, and understood that I will have to pay a seller fee when listing certain items, and when something I have listed has sold.


 


The last item I sold was approximately 2 months ago (I have only sold 2 items in total), and I already received the bill for that at the end of January. I have not bought or sold anything since, yet I am being charged monthly seller fees of $12, why? My Paypal account has been charged 3 or 4 times now, and I have only ever sold two things.


 


If e-bay is charging recurring seller fees, regardless of account activity, then this is just about the most shady business practice I have come across. At the very least, they should state this in bold at the very beginning of the agreement.


 


Can someone please confirm this? If so, I will cancel the recurring fee on Paypal. Would this mean that I lose my right to sell on e-bay? If anybody can clarify, it would be greatly appreciated!


 


Regards,


Gustaf.

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foxette-in-sox
Community Member
Posts: 3,946
Registered: ‎01-24-2004

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

Gustaf,if you go into your Account,Selling & look at the invoice,it will show you what the $12 is for.

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Community Member
Posts: 11
Registered: ‎05-31-2012

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

Thank you foxette, however in the invoice it does not specify what the bill is for, it just says 'payments - $12.21'


 


Could you give me some more insight as to what 'payments' implies?


 


 

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Community Member
Posts: 11
Registered: ‎05-31-2012

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

Edit: I clicked on the 'payment' option and it says


 


"PayPal Payment -- Automatic Monthly Billing -- Thank you"


 


So, does this mean that I am being charged monthly regardless of my activity on e-bay? Does every seller have to pay this fee?

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foxette-in-sox
Community Member
Posts: 3,946
Registered: ‎01-24-2004

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

Gustaf,you must be signed up for something by the sounds of it-look at Subscriptions & see if you have ticked yes to anything.

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Community Member
Posts: 11
Registered: ‎05-31-2012

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

I have checked my subscriptions, and from what I can tell, I am not signed up for anything. I have e-mailed customer support and will wait for an answer from them. 


 


Thank you for your assistance foxette, much appreciated!


 


Regards,


Gustaf.

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*sparklz*
Community Member
Posts: 12,649
Registered: ‎04-27-2008

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

Click on Summary then to the right is Invoices under there is Select Invoice, click on the drop down arrow to the right of Select Invoice and then click on  the last Invoice you got and then click on GO.


From there any charges will be itemized to see what you are paying for.


 

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putney32
Community Member
Posts: 4,999
Registered: ‎01-02-2006

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

gustav, go to your Account Tab,


choose SELLER ACCOUNT


then look for the link under Current Balance


for FEES


click that to get a breakdown of every fee you are being charged.

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~~ ~~ ~~ Those who do right, have nothing to fear.
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shypansy
Community Member
Posts: 2,272
Registered: ‎02-03-2004

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

gustaf, you sold one item late Jan for $154.50, so $12.21 would be the final value fee for that item, so that last invoice would cover that one,


previously you sold an item early Jan for $192.50, so guessing your previous invoice would have been $15.20.


I can`t account for a third or fourth amount though, those you need to take up with ebay if there is no history for the charges on your account when you check back as directed.


 


 

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It is only with the heart one can see rightly; what is essential is invisible to the eye."
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Community Member
Posts: 11
Registered: ‎05-31-2012

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

Thanks to everyone for the advice, I will probably just wait for the response from customer service to find out if there's a problem or not.

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putney32
Community Member
Posts: 4,999
Registered: ‎01-02-2006

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf


Thanks to everyone for the advice, I will probably just wait for the response from customer service to find out if there's a problem or not.



 


why wait for an automated computer response when all the above tells you just exactly how to find out what the charges were???


 


 


?:smileyindifferent:  why even ask here

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~~ ~~ ~~ Those who do right, have nothing to fear.
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***super_nova***
Community Member
Posts: 4,458
Registered: ‎11-27-2007

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

Are you sure you were actually charged several times?  They send you several notices for the same payment; first at the end of the billing period they tell you what you will pay and then before they take the money out they tell you again.  The payments are taken out quite some time after the invoice.

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the_hawk*
Community Member
Posts: 7,565
Registered: ‎03-02-2006

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf


Are you sure you were actually charged several times?  They send you several notices for the same payment; first at the end of the billing period they tell you what you will pay and then before they take the money out they tell you again.  The payments are taken out quite some time after the invoice.



 


I guess the smart thing to do would be to check paypal account and see exactly what has happened

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Community Member
Posts: 6,613
Registered: ‎12-19-2011

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf


 


I guess the smart thing to do would be to check paypal account and see exactly what has happened



 


Ummm... no. That won't provide a detailed breakdown. Looking in your My eBay Account details will.

------ If you're going my way, I'll go with you - Jim Croce ------
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the_hawk*
Community Member
Posts: 7,565
Registered: ‎03-02-2006

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf


 


Ummm... no. That won't provide a detailed breakdown. Looking in your My eBay Account details will.



 


No it wont, but it will show how many times and what amounts have been taken in total

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Community Member
Posts: 1
Registered: ‎04-29-2011

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to 88gustaf

I had the same thing happen to me, I disputed it and paypal came back and said that I authorised the debit. I have not sold anything on ebay for over a month.  I agree there is something shady going on now. You seem to get charged monthly whether you are selling or not. 

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Community Member
Posts: 6,613
Registered: ‎12-19-2011

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to cbw2103

This thread is five months old.

 

You resurrected it, but did you read it? There were several methods given to allow you to determine exactly what you are being charged for.

 

But, for starters, if you sell an item on the first day of your billing month it will go on your current bill, NOT the one that you will pay 2 weeks after the sale. It can easily be six weeks between incurring the debt and paying for it. Happens to me all the time. I paid my July bill on Monday, at which time I already had a few more fees racked up. Which I will pay next month.

------ If you're going my way, I'll go with you - Jim Croce ------
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*crikey*mate*
Community Member
Posts: 16,992
Registered: ‎06-06-2006

Re: Being charged monthly seller fees, haven't sold anything recently.

in reply to cbw2103

Where's Trev?

 

 

 

at least this thread was reasonably short..... sigh1.gif

 

 

cba - follow what the others have said above, if you get no joy from that RING eBay, don't email them. Getting charged as the OP describes for no reason is very unusual and unlikely. Best to be sure. I highly doubt it is something shady.

 

 


Some people can go their whole lives and never really live for a single minute.
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