on 31-03-2015 11:13 AM
Hi,
I have been trying to view order details for a recent sale but all I get is an option to confirm to win a car or something and then it takes me to an Ebay deals page.
I can't see any other option...is there one?
Regards,
31-03-2015 11:51 AM - edited 31-03-2015 11:53 AM
Apparently this has been going on for some days now -
I see another post " The View Order details (which I used to print out after sending an invoice) can only be accessed once payment is made by PayPal; if your buyers pay by bank deposit and you mark it as paid, it is still inaccessible"
I don't know what ebay are thinking but it makes it harder and harder to have a good seller experience
If they pay by bank deposit you will have to rely on your email in your own provider to get the buyers address or pretend to "send invoice" without doing so to cut and paste the address.
And I use the Firefox ADblock to stop the silly car ad.
on 31-03-2015 11:54 AM
Thank you. A buyer from the US so will wait for payment and get address from Paypal if I still can't access through ebay.
on 31-03-2015 03:47 PM
Which browser do you use? I use Chrome (with AdBlock Pro) and have not had any of these issues.
on 31-03-2015 04:26 PM
Yes I have been having the same dramas and you cant contact ebay these days they just seem interested in the $$$. You don't get any customer service as a seller.
on 31-03-2015 04:59 PM
@i-love-my-sheep wrote:Which browser do you use? I use Chrome (with AdBlock Pro) and have not had any of these issues.
firefox with adblock - if the buyer hasn't paid I can't see order details
on 31-03-2015 05:31 PM
I use Chrome, I don't have adblock but will look into it.
on 05-04-2015 06:21 PM
my first post so don't be too harsh on me - lol. I am an occasional seller and cannot view order details for one particular sale. I have issued an invoice and am awaiting payment but was able to get buyer detailsby using the " print postage label " option. It brings up all the details you need 🙂