Ebay editing sellers item description - new format

I just viewed one of my listings and was suprised to see a very shortened, edited item description. My eight line description had shrunk to two lines.

 

It turns out this is another ebay " improvement ". A brief random section of the description is shown with buyers needing to click on yet another icon to see the full description and sellers terms. No doubt this is to make things simple for the phone app buyers, but will cause further problems for sellers. If a fault or colour is mentioned, but does not show in the grab ebay have selected, we will see a rise in INAD desputes as impatient , want it now phone buyers click "buy" without clicking the link to see the full description.

 

Looks like we will have to be very carefull in the "item condition " box when listing and need to get all of the important information crammed into the first two lines in the description. Basically we will need to change ( again .....Smiley Frustrated....) the way we do our page layouts when we list items.

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Ebay editing sellers item description - new format

ebay really need to bring out that book of theirs

 

1001 Ways To Screw A Seller 

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Ebay editing sellers item description - new format

For a few months I have been considering rebirthing my selling career but over the last few weeks with the problems people are having I doubt I will.  Dauly life can be difficult enough without Ebay wonderful HELP.

 

 

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Ebay editing sellers item description - new format

I noticed that on a listing I looked at last night. When I clicked on the show more button it opened the description in a new tab. I'm not sure how it looked on the app as it wasn't something I was interested in after all.

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Ebay editing sellers item description - new format

This might explain why I have been seeing listings where the sellers have added Description as a field in the Item Specifics section and copied their main blurb there.

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Ebay editing sellers item description - new format

gec2002
Community Member

Is the shortened version only on a mobile or on mobile and PC. ? If its on both its a Friday glitch on Wednesday.

 

The "Improvement" should show on mobile only and show approx 200 characters (CR count as 50 characters), you should see 800 characters if you use CSS and HTML.

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Ebay editing sellers item description - new format

Can you give an item number for this, as I don't think your can add descriptions to the item specifics.  Howver for many items such as books and DVDs the item specifics include a description based on the UPC or EAN.   You can add a few things like genre etc, but not descriptions.

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Ebay editing sellers item description - new format

Ebay editing sellers item description - new format

Also check out here.

 

http://pages.ebay.com/sellerinformation/news/sprupd16/view-item.html#tab=faqs&faq=faq-vi-q09

 

eBay FAQ Mobile View Item Description Summary

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Ebay editing sellers item description - new format

I will take a screenshot next time I see one. You can add Description as a field in Item Specifics.

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