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focus614
Community Member
Posts: 1
Registered: ‎06-01-2011

HOW TO CHAT WITH EBAY REPRESENTATIVE?

 HOW  TO CHAT  WITH EBAY REPRESENTATIVE LIVE?

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Community Member
Posts: 123
Registered: ‎01-09-2013

Re: HOW TO CHAT WITH EBAY REPRESENTATIVE?

in reply to focus614

''Chat With Us''   That's the link for live help.  It will open up as  a pop up so make sure you don't have pop ups blocked in your browser.


1) Keep everything as simple as possible, probably at the level of an 8yo child. 

2) Be prepared for them to say 'I understand' when they don't understand

3) They will give the same generic advice you can find by searching help

4) If you don't accept that advice they will tell you they have passed on your details to someone else in ebay to help you

5) That will be the last you will hear from them, forcing you to go to live chat again, repeating the process

 

Much better just to ring and ask to speak to someone in Australia. 

 

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bigbrickshop
Community Member
Posts: 2,264
Registered: ‎10-23-2008

Re: HOW TO CHAT WITH EBAY REPRESENTATIVE?

in reply to focus614

Click on Customer Support in the menu top right of screen then click on the Contact eBay tab.

 

Find the most relevant topic and you will be given options to either call eBay, have an eBay rep call you or email.

 

 

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phorum_junkie*
Community Member
Posts: 6,498
Registered: ‎11-01-2006

Re: HOW TO CHAT WITH EBAY REPRESENTATIVE?

in reply to bigbrickshop

You may be better off asking here, most things can be solved by the members who post here and you are more likely to get an informed answer that will actually help. Rest assured if your problem would be better handled by contacting ebay then that is what members will advise.

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