on 31-07-2015 01:52 AM
Arrived home after a great night playing music to find a BIN item had sold and then got a message 7 minutes later from the buyer saying
"Hi i think i have inadvertently clicked on the buy button of a transformer you had for sale which was on my watch list.
Sorry if that is the case".
He not only hit the buy it now button accidently but also the confirm button as well....that was clever .
I would prefer to Not try to force him to pay after that and risk a nasty feedback or other defect .So that leaves me the choice of cancelling the sale and hoping he accepts the cancellation or allowing the unpaid item assistant to kick in and tell him to ignore it and to not pay me and it will go away after a week or so.
Can he leave me feedback if I go with the cancellation at his request?.
Usually I would just act ,but with a swirling head after a night of rock and roll I thought I should sleep on it and see what wisdom has come my way from you wonderful people when I wake late tommorrow morning.
on 31-07-2015 02:07 AM
......when I wake late tommorrow morning with a thumping head, a mouth as dry as a vulture's bum and the definately mot warm and fuzzies for a numpty buyer LOL.
I thought buyers could now cancel within an hour of purchase as long as an invoice had not been sent, if that is the case and they didn't do it then I would just let the unpaid item dispute provess do it's job,
In the unlikely event tha yoou wake up bright eyed and bushy tailed you are on your own with this one LOL LOL
on 31-07-2015 06:18 AM
or allowing the unpaid item assistant to kick in and tell him to ignore it and to not pay me and it will go away after a week or so.
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Definitely that one.
on 31-07-2015 06:22 AM
I thought buyers could now cancel within an hour of purchase as long as an invoice had not been sent PJ
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As mainly a buyer, I had not heard of this, so have no idea if it applies or not.
If it is true, then it is a shame ebay does not have a pop up message to this effect appear after a sale to inform buyers of it, then the onus would be on them to deal with their own messes. It would save sellers a fair bit of grief.
31-07-2015 07:02 AM - edited 31-07-2015 07:04 AM
on 31-07-2015 09:26 AM
@harley_babes_hoard wrote:
If you go through with the cancellation the buyer can still leave you feedback, not a good choice in my opinion.
If a buyer leaves feedback for a cancelled transaction, eBay WILL remove it. I speak from experience. It might just be a matter of talking to the right eBay rep, but it's in their rules: if a transaction is cancelled, it does not exist and feedback cannot be given.
Still, I'd probably go with the Unpaid Item Dispute myself with a carefully worded message beforehand to the effect of it being a standard eBay practice.
on 31-07-2015 09:59 AM
on 31-07-2015 11:08 AM
Thanks for the advice everyone
I'm not interested in punishing anyone so I've done a cancellation due to "Buyer has changed their mind"...yep still feeling good this morning ( no hangover lol ) so no need to spoil that...but will add another name to the old BBL.
I'll let you know what transpires.
31-07-2015 01:35 PM - edited 31-07-2015 01:37 PM
on 31-07-2015 07:49 PM
They coud have cancelled, but obviously did not know that or they would have. Instead they asked you, good old fashioned communication. Dont punish them for doing so. What difference to you if they asked or did it themselves??
I have no issue with buyer regret even, if it is almost immediate and haven't stuffed you around.
To be honest if cooling off periods were openly marketed they may even overcome buyer reluctance to hit buy now in the first place. Providing more sales than the ones actually cancelled.
"teaching some a lesson' for being rash does not make me feel particularly great about myself. Of course people make up excuses, because they feel they have to. The real reason is non of our business and would often sound even more implausable.