How Can I Un-Mark an Item as Posted

[clarry100]

I have accidentally marked an item as posted when its not actually paid as yet.

Was looking at the wrong list I suspect.

We have not actually posted it as its not yet paid.

I don't see any action anywhere to reverse this mistake.

Any ideas anyone?

[clarry100 · Accepted solution]

Sorry all.... just found where.

Had to go into the sales record and then uncheck the Posted On date box.

That clears the Posted flag once you re-save the record.

So answered my own question.

[clarry100]

Now this is strange...

After un-marking this item as posted (as I said above) when I looked the item status again this morning it is once again maked as posted.

I have to wonder how this can be. I didn't think a buyer had access to do this. I thought it was me who must have made an error, but now it looks like something else is at play here.

I have once again un-marked it as posted in the sales record. Lets see what happens this time.

Could this be some kind of system glitch?

[clarry100 · Accepted solution]

Its OK I have found out what has been doing this.

We had been trialling a database to manage stock/inventory across multiple platforms from Stitch Labs.

They have admitted to having a bug in their data base that was setting unpaid items to posted randomly. And I have confirmed that the order I was having this trouble with was on their problem list.

We have cancelled all ties with them now so it should not happen again.

[mbselections00]

Glad you got it all sorted clarry, well done,  very lucky you were alert & on the ball - could have been dire consequences otherwise

[opmania]

Clarry
Talking to your self is the first sign of madness they say
Answering yourself proves it lol