Negative feedback after favourable paypal dispute

Just wondering if anyone else has had neg feedback left after winning  a paypal dispute,is this allowed.My son sold an item and this happened.

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Negative feedback after favourable paypal dispute

No, if you have won a PayPal dispute, you need to ring ebay and point this out to the rep (it's in their rules somewhere, just not sure where off the top of my head); tell him you want the feedback and DSR's removed.:)

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Negative feedback after favourable paypal dispute

This policy outlines when we will remove defects from your performance evaluation and any related Feedback from your Feedback profile.

 

We automatically remove the defects caused by the reasons listed here. You may request the removal of these types of defects if they aren't automatically removed.

  • Money Back Guarantee or PayPal Buyer Protection case is ruled in the seller's favour.

http://pages.ebay.com.au/help/policies/defect-removal.html#guidelines

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Negative feedback after favourable paypal dispute

Thanks Donna - I knew it was there however it has been several years since I last used it 🙂

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Negative feedback after favourable paypal dispute

Sorry curraone - don't ask me why I called you Donna - too early in the morning I guess 😮

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