In the last two days I have received 3 Defects, very disappointing as they were from other sellers.
Seller/Buyer Number 1. - You emailed me, told me you did not check measurements and the item is too big, I said I would happily exchange or refund. - Ding - Defect for Item Not As Described - Hello, You did not read the Measurements.
Seller/Buyer Number 2 - Purchased Item Monday Night, Posted with Tracking on Tuesday to Country Victoria, did not arrive until the following Monday - Ding - Defect for Postage Time - Hello, I am not Australia Post, but then you should know that since you post approximately 200 items per month.
Seller/Buyer Number 3 - Opened Paypal Dispute for Item Not As Described, no contact whatsoever, apparently you don't like the way the seam has been sown, no discussion, straight to dispute. Item enclosed in manufacturers packaging. Of course would gladly have refunded you if you just let me know there was a problem. Obviously too busy dealing with the 300 odd Sales you make a month to take the time to email me.
What hope have we sellers got if we cannot lead by example.
I sell and I buy (a lot), you would have to be a pretty bad seller to get a defect from me. I am lucky I do enough sales that I can probably wear quite a few defects before any affect to my selling account. But there are sellers who can't, and this is the time that we should all pull together, not stick the boot in because we can......
Ok rant over, have a glass of red and get over it, but if you are a seller think about what you do as a buyer. Because that next ding could be against you.
