, . TRANSACTION CANCELLED BY MUTUAL AGREEMENT AS ITEM WAS MEN'S NOT WOMEN'S COAT. SO PAYMENT NOTPAID

AM NOT AWAITING PAYMENT AS PURCHASE CANCELLED, DUE TO THE ITEM BEING SOLD WAS A MALE'S COAT, AND BUYER THOUGHT IT WAS A WOMAN'S.

 

SO MUTUAL AGREEMENT TO CANCEL THE PURCHASE.  I RELISTED IT, AND HAS BEEN SOLD TO ANOTHER EBAYER.

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, . TRANSACTION CANCELLED BY MUTUAL AGREEMENT AS ITEM WAS MEN'S NOT WOMEN'S COAT. SO PAYMENT NOTPAID

lyndal1838
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What do you need to know?

You have cancelled the first sale, relisted and the item has sold again.  That was the correct procedure so no problems that I can see.

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, . TRANSACTION CANCELLED BY MUTUAL AGREEMENT AS ITEM WAS MEN'S NOT WOMEN'S COAT. SO PAYMENT NOTPAID

I suspect that the seller did not go through the mutual cancellation process and only formed a mutual cancellation by PM with the buyer.

 

This leads me to believe that the seller did not receive a FVF credit and eBay are now invoicing them for the original sale as well as the second one.

 

OP, this is a meber to member forum. Just in case you didn't know you are not talking to eBay here, just other members like yourself.

 

If you want to talk to eBay - top right of screen is a Customer Support tab.

 

On the first page in there, type in cancel transaction into the search field. This will explain to you how and when you can cancel a transaction via the resolution centre (mutual cancellation).

 

also in there is a tab "Contact Us" click on that and follow the prompts if you want to contact eBay


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, . TRANSACTION CANCELLED BY MUTUAL AGREEMENT AS ITEM WAS MEN'S NOT WOMEN'S COAT. SO PAYMENT NOTPAID

ALL GOOD.  WAS NO PROBLEM.  IT WAS A GENIUNE MISTAKE, I HAD IT ADVERTISED IN  COATS, ALSO MEN'S SECTION, BUT SHE SAW THE ITEM IN THE COATS SECTION, PURCHASED IT AND FOUND IT TO BE MENS XL. SO TOO BIG.

I UNDERSTAND THE PROBLEM, ALL MONEY RETURNED TO HER, AS FAR AS I AM CONCERNED , SHE IS HAPPY AND I AM HAPPY AS COAT SOLD TO SOMEONE ELSE.

 

THANKS FOR RESPONDING.

 

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, . TRANSACTION CANCELLED BY MUTUAL AGREEMENT AS ITEM WAS MEN'S NOT WOMEN'S COAT. SO PAYMENT NOTPAID

Okay

 

 

Well done ????

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