Trying to add a discount

[designers*n*more]

I had a buyer purchase an item for pick up and just to him picking up I prior realised there was a fault and offered a $10 discount which he happily accepted.

when I try to add the discount on the details page it says

"The total cannot be less than the subtotal. Please enter an amount less than or equal to $0.00".

I tried putting in -$10.00 but that message comes up.

How how do I put in the discount? -$10.00 is less than $0.00. How can you add a discount if it can't be less than the sub-total?

any help would be appreciated!

[clarry100]

Your pickup item will have no postage listed.

You can only discount against postage via invoicing where postage is separately listed.

So the only way I can see you being able to give the buyer the $10 is to give it in cash at the time of pickup.

Its best to only accept cash for pickup items too by the way.

[clarry100]

Oh and you might be interested to read this thread on using PayPal (or not) for pickup items.

https://community.ebay.com.au/t5/Selling/Here-is-why-you-should-never-accept-PayPal-for-pick-up-item...

[sticker.bargains]

It's an old bug. Just put in the discount, but don't hit recalculate. Send the invoice, and the negative amount will appear as a discount.

[*tippy*toes*]

You can't discount if there is no postage cost. As mentioned above, you can't discount on the item price, only the postage, regardless of what you write in the box.

[designers*n*more]

Ah ok,

thanks Tippy & Clarry.

buyer paid cash but I just wanted to change the amount paid.