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Forum Posts
promoted listings fees after refund/cancelled sale
I have noticed recently when I refund a buyer or when a buyer doesn't pay and the sale is cancelled I am not getting all the fee back for my promoted listings (on managed payments) I think I am losing about 20% on the promoted fee. Is this just me or...
Payment Holds
Quick question, I've just sold 2 items, paid and sent both with tracking info and was just wondering if EVERY item I sell will have a 21-day hold of my payments. I have received both payments in my PayPal account but it is on hold. (First item has be...
Buyer put in a return request 5 weeks after receiving a used camera lens.
The lens was in excellent condition but the buyer put in a return request 5 weeks after receiving the item claiming the lens was scratched and did not match the description or the lens in the photos which is rubbish. My feedback is 100% and I am a sm...
Listing not showing internationally
Normally my listings show up internationally , but for whatever reason my green mk1 ford escort diecastmodel isnt showing up in the uk..And its very important that it does since it targets that audience...Any help or advice would be great, cheers guy...
Resolved! Misleading lighting in photo?? Returns?
Hi all, I am a new seller. I sold an article of clothing at a pretty low price but the buyer has written to say "This is not the colour I received", with a photo. Comparing their photo to the ones on the original listing, it seems that my lighting un...
Should I be wary
I had a buyer contact me with an offer (I didn't see their email as I was at work), then they ended up buying the thing at the full listed price 15 minutes later.Are they going to come back to me and say 'I didn't want to buy it full price'? I'm hopi...
Another "tweak" that overrides my previous settings
Whilst updating my postage settings today, I was looking in:Site preferences/Postage Preferences and the very top option is "Ebay Guaranteed Delivery", which I had set to Not Enrolled, some time back. And yet, when looking today, it showed me as Enro...
Australia post change to international letters
Hi All I do not post here much, but this has got me absolutely fired up. Australia Post had advised our local Post Office Agency that there were new forms for International Parcels to be used from today, Monday 18th April. There was a new brochure fo...
Anybody else had any unauthorised CC debits by eBay?
I received notification from eBay yesterday that my CC details needed updating as it had almost expired, so I logged on to eBay and made the relevant changes. Upon checking my Netbank balance a few minutes ago, I discover that eBay have charged me $1...
Combined postage hit and miss
I've got a postage policy set up for parcel post which covers the majority of my items. I charge $9.90 for the first item and then $1.00 for each additional item. In the past, when someone ordered from 2 different listings that had the same policy, i...
Selling
Hi all, this is first time I tried to sell on Ebay. I listed all the required details for the item I want to sell and I saved. Everything was recorded by Ebay and I could retrieve the item saved as draft and also 'Finish it'. I resumed the draft and ...
Postage not paid
Hi guys hope someone can help me here. I sold a sweater and buyer contacted me to remove postage as they would send me a postage bag. Postage bag (parcel post bag) arrived and I had to pay $9.15 to collect it as he didn't pay the postage to me, nor d...
Account suspended and listings ended due to Managed Payments
I have been having problems registering for managed payments, and even though I have contacted eBay numerous times about it, and have now uploaded all the required documents, they have now suspended my account and ended all my listings! I first tried...
Should I keep store with managed payments free listings?
Hi, I returned to selling after a break about 10 weeks ago and took up a basic store when my items for sale exceeded the 40 free listings. Now that I have shifted to managed payments with more free listings than I will use, I have cancelled my store ...
Restricted brand names or high risk items list!
Restricted brand names or high risk items list! As the title states, I can not find a list on here anywhere and also would really like to know. As I am sure you are aware eBay likes to randomly punish some people for listing certain brands whilst oth...
