More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Resolved! Suprise with payment amount, different to asking price
Not sure why but the amount I was paid by a buyer is different to the amount I was asking for the product. I didn't have any discounts on the item as I thought it was reasonably priced and didn't accept any offers. Has this happened to anyone else be...
Sales Down
Hi. May sales have dropped 50% in the last 3 months. My products are non- essential items - Toys and gifts.Perhaps due to current pressures because of interest rate rises?Just wondering if others are experiencing the same thing. Thanks
Managed Payments - Does ebay hold an Australian Financial Services license ?
Hi Everyone,I have resisted managed payments because I have concerns over what happens if something with the payment goes awry especially since my experience with ebay customer service is that they are largely uncontactable.I am also disappointed tha...
Secondary level claim approval
Hi guys, I recently sold an item for $580AUD to a buyer in china using a reshipping service so the address I had to send it to was a dock in Sydney, anyway the item sold on the 15th of September, I sent it 2 days later, it came back to me as an incor...
Resolved! Why am I being asked over and over to update my id details?
Keep being asked to update my details. Have uploaded a Western Australian drivers license - twice, and are still being told my payments are on hold due to Ebay requiring me to update my details. Member since 2007.Seriously Ebay what is going on? Abso...
Resolved! How do I edit an invoice to a buyer so i can add the postage cost?
I can no longer find the tools that I use to using this new seller hub. It takes so long to find things and wastes a lot of time to use. I have looked and looked for over an hour now to find where and how to send an invoice or resend an invoice to a ...
False claims by buyer
The buyer has made false claims that I've sent him a fake item and eBay has sided with them even though I warned eBay the moment I sold the item
Late Shipping Defects
I have tried on multiple occasions to get 4 late shipping defects, which were not shipped late, removed from my store. I have been told several times they cannot be removed because they are outside 90 days. Now I am being told that they are tagged la...
Resolved! Fee Hike on the rise from 16 October!
https://community.ebay.com.au/t5/eBay-Announcements/Updates-to-eBay-User-Agreement/ba-p/2544088
"available funds" but payout won't occur?
Hi all, I'd love it if someone can help me. I've googled this for hours... I have some money available in my seller dashboard which appears as "available funds", but the money won't pay out into my bank account. The 'available funds' have been there ...
ask for a refund and after cancel after 15 minutes
Hello everybody, as you saw from the title, I should getting paid for my product today, eBay already send me the money but the buyer ask for refund when eBay ask him if everything was fine so they can unlock my payment ,and after 15-20 min he cancel ...
In-store highlighted categories missing
I can only see my POPULAR, FEATURED, BEST-SELLERS, NEWLY LISTED if I go to Manage My Store, otherwise they have disappeared......anyone else?
Attaching bank account
I wanted to list some items for selling. But I can’t update my bank account as payout in my eBay account. It only gives option for debit credit card. Can some one please help. Thanks
Resolved! Void pending on a cancelled label
Today I made my very first sale on eBay so I went to print the postage label. When I did, it had my old details as the return address (I have since bought things on eBay and it always had my current address). Anyway, I went and corrected my address i...
Resolved! Plus has extra fees for Australia
Hi, You always say the eBay Plus fee for Australians is $4.99 but this is not accurate.Banks classify this as a purchase from overseas, so it incurs a small fee on each payment.Retail Purchase-InternationalPaypal $4.99International Transaction Fee $0...
