no seller protection on an echeque?

lolobgo
Community Member

Hi guys, 

Got a quick question, i sold an item and the buyer has paid via echeque, on the email it says 

 

Note to seller
The buyer hasn't sent a note

Postage/Despatch Details
No Details

Seller Protection
Seller Protection - Not Eligible

 

Does this change once the payment has cleared? why would i have no protection???

 

Thanks

Message 1 of 3
Latest reply
1 ACCEPTED SOLUTION

Accepted Solutions

no seller protection on an echeque?

lyndal1838
Honored Contributor

Yes, it should change to Eligible once it has cleared.

An echeque is good for the seller as there can not be any chargebacks down the track.

View solution in original post

Message 2 of 3
Latest reply
2 REPLIES 2

no seller protection on an echeque?

lyndal1838
Honored Contributor

Yes, it should change to Eligible once it has cleared.

An echeque is good for the seller as there can not be any chargebacks down the track.

Message 2 of 3
Latest reply

no seller protection on an echeque?

Cool. 

Thanks Lyndal... i was starting to think something else had changed with all the rules and i missed it! 

 

Message 3 of 3
Latest reply