items I have purchased have been archived before they are received. How do I retrieve archived items

3r5m
Community Member

Besides losing most of my 2014 archives after May 21st, ebay has restored (without photos) most of my purchases into archive and then swiped current items (paid and yet to be received) and placed them into archives (but with pghotos, thankfully). Why? and how do I get them back into the active file?

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Check the time period you have set at the top of your Purchase History.

 

Set it to 60 days and you'll be able to see all purchases that can still have feedback left.

 

To see any older purchases click on the Archived button at the top and select the relevant year.

 

 

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