how do I go about contacting ebay to report a seller who won't cooperate with the warranty offered?

hsoj87
Community Member

I'm trying to contact Ebay to report someone who won't cooperate with the warranty offered on an item but it would appear that this is as difficult as dealing with the seller in question.  Any help would be greatly appreciated

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Unfortunately the majority of items for sale on eBay, even though they claim to come with a warranty don't, quite often because the item is a fake or a Grey Import and is also not sold by an authorised reseller.

 

EBay won't assist with any warranty claims.

 

If you want a warranty a B&M store is often the best place to buy.