on 26-07-2017 12:49 AM
Can't list anything to sell via Chrome.
Gets to select catergory / list a similar item page and then nada!
The CTA does nothing and any of the 'sell one like this' links return a null Javascript request.
The only way to sell an Item is via mobile which ain't cool is it?
I know this has been an issue over the last week but obviously its still ongoing?
Tried all the basics of different browsers and refreshing caches and cookies but still happening
Anybody know what's going on?
Ta
on 26-07-2017 05:58 AM
I am not very techy but I think ebay is no longer using Java script? At least this was mentioned a few months ago. http://pages.ebay.com.au/help/policies/listing-javascript.html
I use chrome and have not yet faced any problems.
The new listing format took me a little getting familiar with.. but I find it much better than the old way.
Being as I mentioned not tech savvy, I was scratching my head vigorously then noticed way down the page the option.. (can't remember verbatim) list without using or continue without using any of the suggested...
You can contact "help"and ask for a call back to discuss your issues and I'm sure the CS team (hopefully) will be able to solve your problem.
Best of luck and wishes.
26-07-2017 07:08 PM - edited 26-07-2017 07:11 PM
@esvedra19 wrote:Can't list anything to sell via Chrome.
Gets to select catergory / list a similar item page and then nada!
The CTA does nothing and any of the 'sell one like this' links return a null Javascript request.
Once I've put in what I'm selling and clicked the Get started button I just hit the end button on my keyboard so
it drops past the similar items to the Continue without selecting a product button at the bottom of that page.
Click on that button and it takes me to the listing page.
It works for me on Chrome and Firefox,
on 27-07-2017 11:58 AM
@esvedra19 wrote:
Can't list anything to sell via Chrome.
Gets to select catergory / list a similar item page and then nada!
The CTA does nothing and any of the 'sell one like this' links return a null Javascript request.
The only way to sell an Item is via mobile which ain't cool is it?
I know this has been an issue over the last week but obviously its still ongoing?
Tried all the basics of different browsers and refreshing caches and cookies but still happening
Anybody know what's going on?
Ta
Hi esvedra19,
Interesting issue. Is it still happening? The browser shouldn't be impacting your listing and sounds like you've taken all the right steps in clearing cache etc. I'm checking with the team to see if we've had any other reports of similar issues, be great if you could let me know whether the issue stille exists and maybe take a few screenshots of where the process 'breaks'. You can send them to me via private message so I can pass ontot the product ad engineering team.
Thanks
Michelle