eBay

In the past I've always given refunds, regardless of reason.I also insist on the item being returned, even though it costs me money, as I don't want a buyer to get a refund and keep the item. But where should I draw the line? I currently have a buyer...

Customer buys item and after a couple of weeks gives positive feedback.Track shows that the item was delivered. A couple of weeks later I get a PP message that the buyer has initiated a chargeback and my funds are held.I send PP the details of the tr...

My interpretation is that I have posted 2 large letters with postage of $2 each which should have been $2.40. I post about 50 of the same item each month, same weight (~60g incl packaging), large letter size due to thickness, in a C5 envelope with $2...