User Activity

We had a buyer open a return claiming faulty item. Buyer then left positivie feedback stating all good. We sent several messages to the buyer asking for clarification and heard nothing back. This was 8 or so weeks ago. Can we close a return after a p...
HelloWe have received a chargeback via paypal assuming that the buyer paid by credit card. The details of the chargeback are vague. All we know is that it is a merchandise chargeback for approx $50 for an item not as described or damaged in some way....
Hello I am currently rejigging my store for the active content switch off. Currently my store is one massive mess and Slowly getting it correct so if you look at it expect a bit of a mess links dont work etc. My question however is this - I am lookin...
I recently sold a fully traceable item on ebay. Most of my items are date critical delivery as they are driven by an event. Express Post was available but not selected and rightly so as In this case the buyer correctly selected regular post Brisbane ...
Hi there Thought I would post an update to this and a good news story for sellers plus an apology I am owed by that rude individual who posted on my thread. I had a buyer open an item not received request claiming no receipt. The item was sent untrac...