Why not call them tomorrow and sort it out; obviously somebody reported your listing.

davewil1964 wrote:

You could always get, or take, pics that match the description.

I'd say that the OP's photos are just fine. You can clearly see that the batteries are 2450mAh in the current listing pics. The problem appears to be the misreading of the QUANTITY of recharges (250)?

Anyway, icollected needs to use the Customer Service link at top right - navigate through the 'Contact Us' menus to get the 1800 phone number. Get on teh phone and sort it out.

Make absolutely SURE that they also remove the Policy Violation, as this affects the ranking in Search Results (plus there's a risk of restriction if there is another incident). Plus get the customer service person's name and/or employee number... do NOT trust them to do the right thing (they make not be capable and/or care enough).

Pictures which don't match the item for sale in the listing may be

a bit misleading especially perhaps for people with poor literacy skills and/or those with English as their second language.

OP are you sure you haven't already scored another violation prior to this one ? It usually goes HIGH > MODERATE > LOW

( or something like that ) but not immediately to VERY LOW.

The only difference between me and a madman is that I am not mad.