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Hello

risingstar3 — Wed, 27 Dec 2023 09:35:24 GMT

I am new seller in ebay.

I have one question.

We have to pay ebay label fees and also we have to pay Australia post charges as well ?

Ebay ruled in favour of Buyer, he was refunded and got to keep the item

stackers_choice — Thu, 24 Aug 2023 08:49:48 GMT

I sold a bottle of Boss Bottled Oud Saffron perfume. The buyer received the item and raised a dispute saying it wasn't as described. He said it wasn't sealed and a quarter of the liquid was missing. I responded by saying that the ad clearly showed that the perfume came unsealed and had been sprayed a few times. Also, the photos showed the liquid level which contradicted the buyer's claim that a 1/4 of the liquid was missing. Ebay made a decision that I didn't qualify for seller protection and ruled in favour of the buyer. The buyer never returned the item, but instead put a sham tracking number into the dispute details . So the buyer has the product and the refund! I tried talking to ebay and they told me they have nothing to do with the decision making process for the dispute, as it is up to the buyer's payment institution. They suggest I talk to the buyer to send the perfume back. What can I do to get ebay to help me from here. The man I spoke to was just unwilling to help. He said the system automatically calculated whether I qualified for the seller protection and there was nothing he could do about it. Now I'm sitting here with no product and no money. Any help greatly appreciated.

Your payouts are temporarily on hold while we review some details. Please allow up to 5 days

tasab4246 — Sat, 10 Dec 2022 11:27:15 GMT

Why I received this message?

Why Our sells goes down?

tasab4246 — Thu, 24 Nov 2022 11:36:56 GMT

Today's Topic is " Why Our sells goes downs?"

The main reason of asking is that we are selling detox foot pads and laundry hamper cabinet.

In last month there was good sale but now its going low.

How to teach an old dog new tricks... how do I accurately describe a pair of well worn shoes.

grogeybear — Wed, 05 Oct 2022 08:42:05 GMT

I only began "reselling" on ebay in late January and after working hard I opened my store several months ago.

I still find every day that there are so many things I don't know about.

I could use help with two things today. Firstly how to describe a pair of lovely vintage heeled shoes that are in fantastic condition, except the insoles look "well worn". I recently had a listing pulled for using that term. I contacted support to ask why it had been removed and boy did I learn a thing or two that day. Who knew that there are some people who have a fetish for well worn ladies shoes. 😮😲🤣

When I listed the shoes I thought I did so accurately as the insoles are well worn, but also well cared for. I haven't relisted the shoes yet because I honestly don't know how to say in the listing that the insoles are well worn without actually saying they are well worn.

Secondly I have a Sky Dancer PLUSH doll that also got delisted some time ago. I've seen other people list Sky Dancers - even the spinning flying ones that have been banned. I thought I listed my plush skydancer in a similar manner - but it got removed. This is not a flying spinning doll. It is like the top half of a Barbie doll with the bottom half being soft stuffed legs. So please give me some suggestion as to how I can list my vintage Sky Dancer doll without it being pulled again.

My store is full-time for me and as much as I've grown it so far, I want that it to keep on growing, and I want to keep on learning so I'd love to hear the tips and tricks that more experienced sellers have picked up that newbies are unlikely to know.

Cheers

grogeybear from Grogey's Patch 😊

Welcome!!

somethingscountry — Thu, 29 Sep 2022 03:09:19 GMT

Welcome to the Qld Seller Community. As 1 of the the few Ebay Panelist I wanted to reach to you all, and thank you for the time you took to chat with me if you attended one of the Road shows. They were a huge success, and I loved every minute. If you didn't attend that is also fine, we can chat and communicate right here. Looking forward to meeting many more of you in the near future and hopefully more events like these, will be planned for the near future.

eBay fee on postage

tardis33 — Thu, 29 Sep 2022 02:26:00 GMT

Charging a fee on actual postage costs is unfair and should be removed. Of course I understand that eBay charges a Final Value fee from the final price the item sold for, however postage costs are outside of our control. They are controlled by Australia Post and they keep increasing. As sellers on eBay we have no control of this.

Please pass on feedback to eBay management that the fee on postage isn't fair. I certainly understand the fee on final sale price but the fee on postage (that was probably designed to hurt the China sellers) has also hurt everyone else

Ebay meeting in Fremantle on Tuesday 23 August 2022

recyclemamma — Thu, 25 Aug 2022 11:28:30 GMT

Hi all

Did anyone go to the meeting that was advertised for Tuesday this week? If so, were you able to voice your concerns and did ebay actually listen? I will post this on another site too as there are not many members on this one.

Cheers Sonya

Welcome to the Community!

amc_communities — Mon, 22 Aug 2022 23:35:48 GMT

Welcome to our WA Sellers! This community forum has been set up for you to connect to other Sellers in your State. Please read over the community guidelines here.