Selling Tools questions

Since the change I can no longer create a used item listing.

belinda710 — Thu, 21 May 2026 01:29:58 GMT

Why can't I post a used item listing

My postage options have changed.

zoetzoet — Sun, 05 Apr 2026 02:30:04 GMT

A week or so ago, I could see the postage options when creating a listing and I could add International post. Now when creating a listing I have to add a Postage Policy (Calculated or Flat Rate) which includes the weight and size of the package. The Calculated postage, according to the weight and measurements enters is no where near what Australia Post will charge to send the item to the other side of the country. Anyone know how I got back to the old Postage Options where I could just select from the Aust Post drop down menu.

my postage discount passed onto buyer

zkawasakisupport1000 — Wed, 25 Feb 2026 13:48:50 GMT

l sell domestic and international, l get an Australia Post discount on all parcels, lately the settings must have changed and now my postage discount is given to the buying, it hasn't done this in last 4 years, how do l change this? thanks

How do I send offers

snia-91 — Mon, 23 Feb 2026 06:09:57 GMT

How do I send offers if the send offer has already been used. It doesn't allow me to send more offers only promote.

Unable to access past sales information

lotustype14-1270 — Sun, 18 Jan 2026 04:48:56 GMT

I am trying to access past sales, but only get the last 3 till December 2025 come up. Is there something I am doing wrong ?

Why Most buyers with no feedback or one or two feedbacks buy and cancel items?

techchoice14 — Thu, 31 Jul 2025 06:08:59 GMT

I've experienced buyers with no feedbacks buy and cancel items

How to you edit photos in multilistings The edit button is no longer there

creativecharmcomponents — Thu, 20 Feb 2025 03:58:27 GMT

I used to be able to edit pictures in my multilistings. Now that function seems to have dissappeared. Now I have to crop, lighten and enhance every picture before I upload which is a lot more tedious.

How to stop 290 automated offers?

aussie-sams-coins — Sat, 07 Sep 2024 06:27:41 GMT

Just want to talk to a human its been an hour and 30 min now

Invalid Shipping Policy 21917327|21917329|21915469

forbiddencardslots — Thu, 22 Aug 2024 11:28:28 GMT

Hi There,

I've created a business shipping policy and entered it into the bulk upload file but get the above error codes.

I'm operating in Australia.

Following error message:

Error - You've provided an invalid shipping policy.||Error - You've provided an invalid return policy.||Error - Please add at least one valid shipping service option to your listing.|

Please assist!

Photos Issues

myes7844 — Thu, 25 Jul 2024 03:59:56 GMT

Hello Ebay Community, I am having an issuing, I want to post more photos than the limit which is 24 photos only. Does anyone know who to upload more photos like 50, 60 as I have seen some people have uploaded like 100 photos as well.

Your help would be much appreicated.

eBay shipping label cost

linnadang — Mon, 08 Apr 2024 04:50:06 GMT

Does carrier mean the company that ships your products? If yes then does that mean the shipping labels are free?

how to change currency in new listing?

buyer46nb — Sun, 17 Dec 2023 11:57:27 GMT

Hi,

I am trying to list new listing.

I am from Latvia (EU), our currency is euro, but Ebay shows AU. How to change AU to EUR, please?

I always had great success selling on ebay - now however I am lucky to get even 1 view of my items,

suedw-63 — Wed, 22 Nov 2023 22:58:30 GMT

What has changed - I always had success with selling - now lucky to get even 1 view of my items this despite having 100% positive reviews and placing items in correct categories. Any ideas ? TIA

My auspost business account is no longer importing ebay orders. I have disconnected and reconnected

jackelsii — Wed, 01 Nov 2023 08:05:38 GMT

I have disconnected my ebay account and reconnected but it still isnt working. Auspost online help have no idea and cant tell me how to fix this issue. Is anyone else having this happen and how did you fix it please.

listing an item that is in my drafts folder

frowdy — Tue, 24 Oct 2023 02:34:34 GMT

I am trying to list three items that are in my drafts folder.

Each time I try to list it or schedule it I get a red bar that contains the wording "You can't relist this, because you've selected to automatically relist it."

I have never had this issue before, any help gratefully accepted.

Advertising Dashboard

susiesseeds — Sat, 14 Oct 2023 12:33:47 GMT

When using advertising dashboard, does anyone know if if it is better to have all of my 228 “Tomato 🍅” ads running or after seeing which ones are doing better than the others, should I shorten the amount of ads? My budget was at $7 daily $0.80c per click. It was costing me a touch more than I was making ☹️ I’ve just now updated them to $5 daily & $0.20c per click. Not sure if that was the right thing to do or not. Any help or suggestions would be appreciated please 🙏🏼 Ta x

how do I change back to US currency?

pittypatspickin — Tue, 06 Jun 2023 16:20:26 GMT

how do i post to New Zealand

darro_au2015 — Fri, 26 May 2023 06:41:30 GMT

Promoted Listings Major Problems — Now taking way more fees from us!

jimmytangos — Sun, 30 Apr 2023 11:21:44 GMT

Can anyone please explain to me what's suddenly going on with Promoted Listings?
Last month or so I've been getting many sales which at first come up as being organic sales — ie clearly coming up in the seller orders portal showing the sale was made NOT through any promoted listings — and then I print off the order and set about getting ready to ship. Then half an hour or an hour later the sales listing suddenly flips and changes to claim it was through 'Promoted Listings' and now it adds the fees. It never ever used to do this.

On top of this — we used to sell quite a few items in the mix of all our sales that were bought organically, ie without any promoted listings — suddenly now all my sales, like literally 100% are all now only selling with Promoted Listings and I am paying more and more fees to Ebay, but we haven't changed anything on our end — same products, same Promoted percentage rates etc. How many times can Ebay gouge sellers over the years and keep on dipping their hand into the biscuit barrel at seller's expense?

WHY!!!!!!!???!?!?!?!?!?!?

any selling tools that free use

channyfletcher — Sun, 23 Apr 2023 13:12:58 GMT

hi everyone I am a new business owner do you have any selling tools that are free use please help me and what can use work prices of my items on ebay