https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/2264#M438 <P class="mce-p">&nbsp; Reported in the Newcastle Evening Chronicle Recently: <BR />Be sure and cancel your credit cards before you die! This is so priceless. And so easy to see happening - customer service, being what it is today! <BR />A lady died this last September, and MBNA bank billed her in October and November for their annual service charges on her credit card, and then in December added late fees and interest on the mont...hly charge. The balance that had been £0.00, now is somewhere around - £60.00. <BR />A family member rang MBNA: <BR />Family Member: 'I am calling to tell you that my grandmother died in September.' <BR />MBNA: 'But the account was never closed and so the late fees and charges still apply.' <BR />Family Member: 'Maybe, you should turn it over to your collections section.' <BR />MBNA: ‘Since it is two months over due, it already has been.' <BR />Family Member: ‘So, what will they do when they find out she is dead?' <BR />MBNA: 'Either report her account to the Frauds Department or report her to The Credit bureau, maybe both!' <BR />Family Member: 'Do you think God will be upset with her?' <BR />MBNA: 'Excuse me?' <BR />Family Member: 'Did you just get what I was telling you . . The part about her being dead?' <BR />MBNA: 'Sir, you'll have to speak to my supervisor. ' Supervisor gets on the phone: <BR />Family Member: 'I'm phoning to tell you, she died in September.' <BR />MBNA: 'But the account was never closed and the late fees and charges still apply.' <BR />Family Member: 'You mean you want to collect from her estate?' <BR />MBNA: (Stammer) 'Are you her solicitor?' <BR />Family Member: 'No, I'm her grandson' <BR />MBNA: 'Could you fax us a death certificate?' <BR />Family Member: 'no problem.' <BR />( fax number is given ) <BR />After they get the fax: <BR />MBNA: 'Our system just isn't set up for death. I don't know what more I can do to help.' <BR />Family Member: 'Well, if you sort it out, great! If not, you could just keep billing her. I don't think she will care.' <BR />MBNA: 'Well, the late fees and charges will still apply.' <BR />Family Member: ‘Would you like her new billing address?' <BR />MBNA: 'That would help.' <BR />Family Member: ' Plot 1049.' Heaton Cemetery , Heaton Road , Newcastle upon Tyne <BR />MBNA: 'But, that's a cemetery!' <BR />Family Member: 'Well, what the f*** do you do with dead people on your planet?' <BR />The MBNA were not available for comment when a reporter from the Newcastle Evening Chronicle rang them.</P> Wed, 27 Jun 2012 09:00:32 GMT tommy.irene 2012-06-27T09:00:32Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1518#M256 Hi everyone ..top o the morning to ye..just passing by..though I would call in to see you Sat, 11 Apr 2009 09:38:04 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1518#M256 tommy.irene 2009-04-11T09:38:04Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1524#M257 Welcome and please enjoy your stay Sat, 11 Apr 2009 09:38:50 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1524#M257 tattsariffic 2009-04-11T09:38:50Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1528#M258 Are you married? If not are you looking for an eas enty into Oz? Is so, my hand is up! But you would have to talk a lot. Sat, 11 Apr 2009 09:40:26 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1528#M258 shhh_its_me 2009-04-11T09:40:26Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1532#M259 Welcome. Sat, 11 Apr 2009 09:41:43 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1532#M259 thebraff 2009-04-11T09:41:43Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1536#M260 Hello there!!<BR /> <BR /> <BR /> Beware of the Gurriers <span class="lia-unicode-emoji" title=":winking_face:">😉</span> Sat, 11 Apr 2009 09:42:22 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1536#M260 night.wol 2009-04-11T09:42:22Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1539#M261 welcome to down under <span class="lia-unicode-emoji" title=":winking_face:">😉</span><BR /> begger off shhh, hes mine X-( or are you a she <span class="lia-unicode-emoji" title=":face_with_open_mouth:">😮</span><BR /> :^O Sat, 11 Apr 2009 09:43:43 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1539#M261 doll*obsession 2009-04-11T09:43:43Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1542#M262 &gt; Are you married? If not are you looking for an eas enty into Oz? Is so, my hand is up! But you would have to talk a lot.<BR /> Yes im married and im 70years old Sat, 11 Apr 2009 09:44:20 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1542#M262 tommy.irene 2009-04-11T09:44:20Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1544#M263 Nuh uh... look woman you are already taken plus I put my hand up first! Sat, 11 Apr 2009 09:45:34 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1544#M263 shhh_its_me 2009-04-11T09:45:34Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1547#M264 If you are a good looking woman under 80 Sssshhh and Doll then you ae in with a chance. :^O Sat, 11 Apr 2009 09:45:55 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1547#M264 thebraff 2009-04-11T09:45:55Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1550#M265 lol that stopped them real quick lol Sat, 11 Apr 2009 09:45:55 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1550#M265 tattsariffic 2009-04-11T09:45:55Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1553#M266 Ahhh bugger.... you got a grandson?? *hopeful looking* (learnt it off patkin) Sat, 11 Apr 2009 09:46:41 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1553#M266 shhh_its_me 2009-04-11T09:46:41Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1557#M267 Hi Tommy<BR /> <BR /> it's night time here Sat, 11 Apr 2009 09:47:23 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1557#M267 Anonymous 2009-04-11T09:47:23Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1560#M268 :^O The braff and tatts. Sat, 11 Apr 2009 09:47:26 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1560#M268 shhh_its_me 2009-04-11T09:47:26Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1564#M269 Have to go back to UK my breakfast is on table ..Happy Easter..see you all later Sat, 11 Apr 2009 09:48:50 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1564#M269 tommy.irene 2009-04-11T09:48:50Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1568#M270 &gt; :^O The braff and tatts.<BR /> Why you laughing at me? I just said welcome lol Sat, 11 Apr 2009 09:50:41 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1568#M270 tattsariffic 2009-04-11T09:50:41Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1571#M271 &gt; Nuh uh... look woman you are already taken plus I put my hand up first!<BR /> <BR /> <BR /> Darn! pesky husband gets in the way again *sulks* Sat, 11 Apr 2009 09:52:13 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1571#M271 doll*obsession 2009-04-11T09:52:13Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1574#M272 LOL!!....I think you all managed to scare the nice Irishman away!!:^O Sat, 11 Apr 2009 09:54:50 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1574#M272 vintage-star 2009-04-11T09:54:50Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1578#M273 lol<BR /> <BR /> Happy Easter Tommy to you too come back soon Sat, 11 Apr 2009 10:00:03 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1578#M273 Anonymous 2009-04-11T10:00:03Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1580#M274 HI everyone thanks for answerning my thread.....are you short of men..might send some mates for you Sat, 11 Apr 2009 10:59:07 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1580#M274 tommy.irene 2009-04-11T10:59:07Z https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1584#M275 lol Please do!! Not for doll tho... she is taken plus I had my hand up first!! Sat, 11 Apr 2009 11:06:04 GMT https://community.ebay.com.au/t5/Community-Spirit/Visiting-Irishman-From-UK/m-p/1584#M275 shhh_its_me 2009-04-11T11:06:04Z